If a value is supplied, should contain either 0 or 1. The ReleaseAmount field must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. After each of the following steps, check to see if the issue is resolved: Ensure that your console has the latest system update installed. The simulator saw the Vendor Name ''. If the monitor page indicates that there are no issues, please contact us for more information. Cannot create the new user. Only zero or positive decimal values, to 2 decimal places. The server received an invalid response from the upstream server while trying to fulfil the request. If you have received this system message, you are passing across shopping basket information to Sage Pay, however the format of the information is invalid and unable to be read by the Sage Pay servers. The request was well-formed but contains invalid values or missing properties. The Authorisation has been rejected by the Vendor due to insufficient authentication. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. You must always check your code to ensure that you are providing a valid identifier within the VendorTxCode field for all transactions. Connect and share knowledge within a single location that is structured and easy to search. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. Step-2. In this case, please . Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). You will be presented with this error message if you have had three failed attempts to gain a successful authorisation for this transaction. The RelatedVendorTxCode should contain the VendorTxCode of the original transaction against which you trying to REFUND, REPEAT or AUTHORISE. This URL must be http:// or https:// and be no more than 255 characters in length. The bank did not respond within an acceptable time limit. You will need to ensure that your code is not sending more than 10 characters within this field and that no invalid characters are being sent. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. mount error: cifs filesystem not supported by the system You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. The Description field can contain up to 100 characters. All VendorTxCodes must be unique. The amount you are trying to AUTHORISE would exceed that value, so the authorisation is being denied. GBP for UK Sterling, USD for U.S Dollars. This system message is generated if the amount field contains any other characters than numerics or is not correctly formatted to the correct number of decimal places for the specified currency. When using the Form solution you will need to provide us with a Success URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction completes. VOID operation is not supported for PAYPAL transaction. Blackbaud Thank you for your reply. This URL must be http:// or https:// and be no more than 255 characters in length. The link is: http://www.sagepay.com/system_monitor.asp. Incorrect Fixed value entered. today at 15:00 I tried to log in and I got the "white box error" "Your 3D accelerator card is not supported by World of Warcraft. and cannot be the same. If the card holder's name is longer than that, just send the first 50 characters in your POST. SagePay: Test card details not being accepted - Stack Overflow There is a problem with the details that have been entered for a European Payment Type. If you receive this message, it means that the transaction has been successfully Registered. No further action required. If you receive this system message, we would suggest that you refer to our system monitor page (http://www.sagepay.com/system_monitor.asp) for more information. You must also ensure that there are no spaces within this card number. You will only ever be required to provide us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. Please check the data you are posting through to Sage Pay and ensure that the Amount field is being passed. This Surcharge already exists (paymentsystem and currency combination). If you are being presented with this error message it indicates that you are generating a VendorTxCode that matches that of a previously successful transaction against your account. The payment can now be authorised and sent for settlement. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. This is a required value within the Protocol and you will need to check your code to ensure that you are sending this information for each transaction you register with Sage Pay. Gateway Timeout : The upstream server failed to send a request in the time allowed by the server. the card range not supported by the system - cspconlutas.org.br The Currency fields should only ever contain the 3-letter ISO 4217 codes and a valid currency code type that has been set up on your Sage Pay account. Any other characters or lengths will produce this error. The Delivery Phone contains invalid characters. You will only be able to perform a VOID against a transaction once. Explanation: The card number you have entered is not supported as a card type on the Opayo system. The Transaction has already been Released. rev2023.3.3.43278. You will need to check your code to ensure that you have supplied this value in the Vendor field. It is likely that you are submitting several email addresses which is therefore generating this system message. You will receive this system message if you have not provided us with a CardType field within your Direct transaction registration POST. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. Any other values that are passed will result in this error message. You can do this by highlighting each device and pressing the Delete key. If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message. The email address provided was not recognised by PayPal. The vendor does not match with the vendor who registered the token. Please use mobile device to refund transaction. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. Please refine the search. Problem: This payment method is not supported by our system The ContactFax field, if provided, can only contain a maximum of up to 20 characters. The card is not yet valid. You will need to contact the Sage Pay support team to inform them which Vendor account you were using when this error occurred. If this card number can still not be validated by the Sage Pay system you will need to use a different card type in order to proceed with the transaction. This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server. You can only RELEASE or ABORT a DEFERRED transaction. All issue numbers must be entered exactly as they appear on the card, without spaces (either 1 or 2 digits). You may need to zero pad your subnet mask so that each number block contains three digits. To review, open the file in an editor that reveals hidden Unicode characters. The Vendor Rule Bases disallow this card range. The Apply3DSecure field can only contain the following values: 0: Use the default setting on the Sage Pay System, 1: Force 3D-Secure checks and use appropriate rules 2: Force NO CHECKS for this transaction and always gain and authorisation 3: Force 3D-Secure checks but DO NOT apply rules and always gain an authorisation If any other characters or spaces are being passed or provided, then you will receive this error code and message. Solved: This Device Doesn't Support This SD Card - Wondershare Cannot authorise this card. Unfortunately, you will not be able to perform a REFUND against this transaction as it has been fully refunded already. ##### tag either not required for this command or XML structure is incorrect. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. The TxType field should always contain the type of transaction request that you are wishing to perform including values such as PAYMENT, DEFERRED, AUTHENTICATED, REFUND etc. Please check your code to ensure you are only sending REFUND in a currency that matches the original payment. The VendorTxCode should contain your unique transaction reference identifying each separate transaction registration. The IP address of each new server you POST from will need to be registered with Sage Pay. This will be required if you have AVS turned on within your Sage Pay account. Please check to ensure that a Vendor name is being provided with each transaction as this is a required field. A valid is required. The Card Range not supported by the system. The Contact Number contains invalid characters. Please check you code. Open the Run Dialog Box by pressing the Windows + R button of your device keyboard, type msinfo32 on the Dialog Box and press enter to open the System Information window of your device. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. cannot be before , please check. You will need to check your code to ensure you are retrieving the correct VendorTxCode from your database and sending it through in the RelatedVendorTxCode field. If you are sending a RELEASE or ABORT POST to the Sage Pay system, but the related transaction you have specified is not a DEFERRED transaction, you will receive this system message. Some cards have restrictions on cross-border usage. The supplied is not available on any merchant accounts associated with this vendor account. You will need to ensure that you are passing a valid amount formatted to the correct number of decimal places for the chosen currency. No spaces, hyphens or other characters or separators. Solution for Facebook Billing Card Issue : Card not Supported The amount value is invalid, this value must be no more than + or - 15% of the original value. You will need to check your code to ensure you are submitting the correct VPSTxId relating to the original transaction. You will need to ensure that you are using the correct Form encryption password that has been registered to your test and live Sage Pay accounts. For more information please refer to the protocol guides. Your transaction has been successfully Voided and will not be sent for settlement at the end of the day. Pick Up Card. This field is numerical only and can only support values from 0.01 to 100000.00. You will need to ensure that your code is not sending more than 200 characters within this field and that no invalid characters are being sent. You will need to ensure that the address to which the card being used is registered is entered within the edit box on the payment page. The given vendorsurcharge cannot be found. You will need to check your code and ensure that your server/shopping cart is generating a unique VendorTxCode for each new transaction. Please redirect your customer to the ACSURL, passing the MD. Cannot complete request. How to notate a grace note at the start of a bar with lilypond? You will need to check your code to ensure that the CV2 value provided consists of either three or four digits only depending on the card type selected.
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