Onboard credit is a popular booking bonus, offered during a cruise sale instead of (or in conjunction with) price drops, reduced deposits and other free perks. Usually there is a fee required. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Personal checks are not accepted on board. Items that should be registered generally include those not manufactured in your country. But after reading the above post it looks like I will have to have the full 420.00 I'll check this out againOn Carnival I only needed to put down the 200.00. A credit card is required for all inbound phone calls to a ship. In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship. It is obviously ava Please speak to the Future Cruise Consultant regarding other amenities for these voyages. Flexible Open Dining: Open dining times are 5:15pm to 9:00pm. Any additional information concerning currency restrictions, please contact the customs agency in their country. Please note: This service is available only on days of sailing. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. Promotional credits are nonrefundable. make sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. It's not a deposit, but they do hold the funds on your card. Cruise through incredible scenery, enjoy fresh seafood and stop into historic ports and cities. We offer a fully digital service bringing you the latest in high quality, photographic products such as Joe Craig Black Label Art Photography, an exclusive portrait service for Holland America Lines guests that redefines cruise photography sittings are limited so please book early. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. If it is your day of sailing and this happens to you, please follow these guidelines: Ask the airline to immediately advise our Travel Services Department, or call us yourself at 1-800-628-4771. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). HAL is neither responsible nor liable for any printing errors. No, they don't hold any funds; they decrease your available credit. In our case, we always take the refund in cash to avoid losses due to currency conversion. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. On Grand Voyages when suggested attire is Formal, suits or dresses are recommended. AT&T Mobile Packages: Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Visit our Frequently Asked Questions. We welcome you to consult with your Image Creators for all your photographic needs. The rate is US$16.00 per minute and billing begins at the time specified. This will generally include any credit given by a TA. One cruise last year had over $900 OBC and hotel service charges definitely were paid with it as well as some gambling, spa services, specialty restaurants, OB shop purchases, and of course bar bills. The new luggage tags will be available for you at the airport on the day of sailing and the pier prior to your final check in, too. This thread has been helpful to usnewbies on HAL. Do Not Sell or Share My Personal Information. It also shows you how to correctly put on your lifejacket. I'd been darn annoyed if cruise fares started to climb because the paying customers were covering costs of the people who couldn't pay their bills at the end of the cruise. gpmacki, July 28, 2010 in Holland America Line. No exceptions will be made. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. I have found that HAL's ability to track all this information concerning onboard expenditures is limited. Complimentary champagne will be served at the auctions. View Details. All guests should keep themselves advised of changes in government requirements. Reconfirm any special transfer requirements for disembarkation with the on board. Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. Onboard credit card account - Holland America Line - Cruise Critic The point that I was making is that had she not had an AE, they probably wouldn't be able to hold it on a regular card because she had just paid for the cruise and airfare for all seven of us and a (typical/average) regular credit card may not have had that high of a limit. popular and unique itineraries. We cannot process refunds on these cards. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. Here are just a few of our environmental efforts: Environmental Management System: All of our ships are ISO 14001 certified by LRQA, North America. Hope all HAL ships will soon have this. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Holland America Line has announced that its running a special offer for members of the United States military. Your booking will be credited to, and finalized by, your preferred travel advisor. When users phones pick the shipboard signal, their phone will usually display cellularatsea, Ship Roam or 901-18. Holland America Line is Onboard Credit: How to Get It, Where to Spend It - Cruise Critic Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. We are privileged to transport guests to every corner of the world. For further information on our relationship with airlines, please refer to your Cruise Contract. Uh, I don't know if I'm supposed to disclose this, but a HAL rep told me today that if you book a ships tour in advance using a credit card that when you get on board, before the tour occurs, you can have the excursions desk reverse the credit card charge and put the charge on your onboard account. Have the post office hold your mail. So we spent all the OBC but $18, and they just refunded the $18. It is also a good idea to bring along a record of your immunizations, as requirements for immunizations may change. Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. Fares are applicable on select 2023 and 2024 departures, excluding Grand Voyages and any voyage lasting 3 days or less. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). bars, the shops, spa, shore excursions. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. So far we have never seen any missing OBCs. Prescription Marinol, which is used by some as an alternative to marijuana, is permitted. U.S. port and ending it in a different U.S. port. If all three are on the same account, it will be credited to that account. (Required for kids and tweens ages 3 12). I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. Verify that your identification and travel documents, medication, jewelry, camera, film, cash and other valuables with you in a carry- on bag and will be available at all times. Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. Holland America Line Rewards Bidis essentially flavored cigarettes are not generally permitted entry. A determination as to whether the located fare is identical to the original booking will be at HALs sole discretion. A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. Leave copies of your passport, electronic airline tickets, traveler checks and any credit cards you plan to use with a family member or trusted friend. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. Holland America There are two or more people in the cabin, then the charge will be significantly higher than $13 per cabin would be. For 21+ day voyages (excluding Grand Voyages), guests will receive three nights: one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. I got all three answers, the last of which (from Seattle) was all "use it or lose it". Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. Onboard Credit The Elite Beverage Package includes wine, beer, spirits, cocktails, non-alcoholic beverages, sodas, bottled water (sparkling or still, 400ml or less) and coffee. Joined the roll call and was told I could book excursions ahead of time instead of waiting until on board and risking no space available. Learn more, Led by a team of world-class celebrity chefs, our cruise ship dining satisfies your cravings. During our regular business hours, please call: 1-800-426-0327. Please help us reduce water use. Your seating assignment will be noted on your guest card upon boarding. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. Applies to all guests 18 years of age and over. Imagine your on board account is a checking account like at your bank. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. With autotips, shorex, drinks, etc., I don't think $60 per day per person is over the top, and as I've said, holds are standard practice in the travel industry. For additional details on the prearranged rental program, please refer to the contact information below for Special Needs at Sea or ScootAround. WebHolland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. Promotion is based on promotion code(s) N2 and based on double occupancy. Designated Smoking Areas, Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. This will help prevent delays in obtaining pre-authorization on board. (BBC World News, ESPN, Fox News and MSNBC are available, subject to satellite transmission.). Tours are available for purchase up to three days before sailing. Once completed, all guests will be allowed to disembark. Across the cruise lines fleet of 11 ships, theres everything from live music to lectures to keep all ages happy, and weve rounded up the most fun to be had. ahead and pack some anti-diarrheal medication with your other medications. Every charge against your room bill, including the hotel service, can have your OBC used on it. All Holland America Line ships offer a variety of wonderful merchandise from around the world. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. Have your travel advisor call World Cruise Reservations at 1-800-522-3399 or1-206-626-7353 to add services to your itinerary. This will help prevent delays in obtaining pre Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Cash is accepted in our casinos. LauraS You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. (Remember that checked baggage might not be accessible at all times.) The Lido with fresh, cooked-to-order specialties for breakfast and lunch. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. : At some point in your travels you may experience an emergency. Holland America Line assumes no responsibility for the items listed above. What I have a problem with is the hold and them actually expecting I could spend up to $60 a day. You can always your OBC in the shops, Exploration Cafe (books). A customary fee will be charged for services and medications dispensed. Early Booking Bonus Offer fares available only on select departures and exclude Grand Voyages and any voyage lasting 5 days or less. Bring your travel and health insurance information and have it handy at all times. Some clearances will require face to face inspections, details will be communicated to you onboard. (only hypothetical of course she will get new earrings). Avalon Waterways Azamara Carnival Cruise Lines Celebrity Cruises Costa Cruises Cunard Disney Cruise Line Explora Journeys Holland America MSC Cruises Norwegian Cruise Line Oceania Cruises Princess Regent Seven Seas Up to $1,500 On Board Credit. On embarkation day, you will need to register your credit or debit card (Holland America Line Rewards Visa, Visa, Mastercard, American Express, Discover) in order to use your onboard account for shipboard purchases. Extension cords (without surge protectors) are allowed on board when used with proper caution. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. onboard Can it go towards a pre-excursion hotel/transfers arranged thru HAL? The ships estimated arrival time at the port of disembarkation is shown on your cruise itinerary. Safety: For 140 years, the safety and security of our guests has been our highest priority. Save my name, email, and website in this browser for the next time I comment. It depends on the type of OBC you have. Even through two hurricanes. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. Also, stop your newspaper delivery or have a friend or neighbor take them in for you. Holland America All documentation and immunization requirements are established by government authorities and not by Holland America Line. You may request seating time, table size and indicate with whom you wish to dine. Guests are urged to complete the Online Check-in process before leaving home. During our regular business hours, please call: 1-800-426-0327. purchased prior to or during your cruise. of people and the oceans we sail upon. You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. The medical staff on board is not available for daily care unless an individual is hospitalized in the ships Medical Center. All cash advances are subject to restrictions. PLEASE NOTE: It is your sole responsibility to obtain and have available the proper travel documents that are necessary for your travel, including all costs related to arrangements to obtain entry to countries you visit and re-entry to your destination country. It provides information on what to do in case of an emergency, as well as the routes to your Muster Station. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account (they are paying our deposit because we could not afford it). Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. I have a $25 OBC per pax. What can I use it for beside food? Souvenirs can? Tips? It is not a deposit, it is a hold on your credit that is available. Enjoy the timless elegance of ocean travel. The following information should be used as a guideline only. This topic is now archived and is closed to further replies. I think we might use traveller's cheques to keep it simple(you know the old currency exchange thing for Canadians that sometimes happens even if you want to be charged using your US dollar card..). 2. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. HAL does listen (at times) to their cruises, so please tell them to allow this. Our As You Wish dining lets you select the venue and style thatsuits you. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. Appointments are strongly suggested, particularly for Dressy Nights. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. In addition to twice daily routine doctors hours, medical services are available 24 hours a day. Great post Roz! Best No Annual Fee Credit Cards Holland America Line rewards points are earned by running spend through the Barclays Holland America Visa. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Limitations apply. In your stateroom you will find laundry bags and price lists conveniently located in your closet. Other exclusions and terms may apply; void where prohibited. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. Previously with RCCL and with Carnival I have never run into this. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. Have It All Early Booking Bonus Offer (Early Booking Bonus Offer) is available for a limited time, on a first-come, first-served basis, to the first guests who make a new booking in connection with the Early Booking Bonus Offer while it is available. Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. To purchase a gift for a guest, please visit ourBuy a Gift for a Guest pageor contact our Ship Services Department at: Holland America Line Ship Services Department, 450 Third Avenue West Seattle, WA 98119 Phone: 1-800-541-1576, Email: hal_ship_services@hollandamerica.com. Washing hands frequently with soap and water will greatly reduce the risk of contracting illness and infections while traveling.
Gap Year Football Programs,
University Of Arizona Volleyball Camps 2022,
Prescott Arizona Legacy Obits,
Attendance Allowance After Death,
Articles H
