payactiv complaintspayactiv complaints

Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. Daily pay is a really good app way better then this crap they call an app. Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. Audience Companies looking for an earned wage access platform to give their employees financial relief solutions between paychecks About Payactiv There is a $12 fee if you need an immediate cash advance; otherwise, your money will be available in your linked bank account within a few days. You are about to post a question on finder.com: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 32 East 31st Street, 4th Floor, View our transaction pricing details. We think it's important for you to understand how we make money. Its privacy policy states that it discloses customer information to third parties necessary to facilitate the delivery of its services but tries to limit the information provided. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. This is maddening. :). Multiple attempts at using live chat were completely ignored with zero response after the initial greeting, in one case after an agent sent the greeting the chat was closed for lack of agents. Her lengthy list of publishing credits include Bankrate, Lending Tree, and Chase Bank. Payactiv integrates with leading HCM, Payroll, and T&A providers, including ADP, Paychex, UKG, Workday, SAP, and Paycor. Depending on the transfer mode, each transaction can cost the employee between $1 and $2.99. Select your state to see the options available to you. Immediate access to wages earned today3. Credit Karma Mortgage, Inc. NMLS ID# 1588622|, Credit Karma Offers, Inc. NMLS ID# 1628077|, Credit Karma Credit Builder (McBurberod Financial, Inc.) NMLS 2057952 |. Heres how Payactiv and payday loans compare. Otherwise, read on! While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. eToro Review 2023: Is It the Right Trading Platform for You? PayActiv achieves high marks in both areas. For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! Always & foreithe best! Hi Connor,Thank you for taking the time to write a review about your experience. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. I love this guy!! Dont use Payactiv. So far weve moved $5B+ in wages to workers, helping save $400M+ in predatory fees and penalties.**. Payactiv in 2012 created earned wage access, a service that allows workers to get an advance on their paychecks between pay periods. He fixed the issue, even when my phone died and I called back. If your employer does not use PayActiv, you may be better off with a different option. I don't know if I am allowed to mention my experience with your full name but I recommend Payactiv because of people like Albert Wick who can help you with almost everything you need even if difficult. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. Learned alot about financial stress and that I was not alone. She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. Learn more about Apollo.io Create a free account No credit card. Advice to Management by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. +18 years old, Direct deposit, Meet minimum income requirements, Live in eligible state. Was never asked what the issue was. Please try again later. We always try our best to do our job well, and your kind words make it all worthwhile. Oops! Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. 2023 Trustpilot, Inc. All rights reserved. Some reviews on Trustpilot point out the company's unreliability, stating that Payactiv has very poor customer service, which is hard to reach. I had been sick with the flu and was in desperate need of cash for meds. You can get your paycheck two days in advance but only if you sign up for a Payactiv Visa Prepaid Card. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. They will transfer you 20 times and no knows where your money is. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! Comes with the option to change your due date so you wont fall behind on repayments. Payactiv works by partnering with employers to offer advances on their earned wages. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. This may result in yourhaving access to the funds sooner. But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. We always try our best to do our job well, and your kind words make it all worthwhile. Hi there,We sincerely apologize for the inconvenience. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. If youre considering using Payactiv, here are a few things to know. Hi Angelica,We sincerely apologize for your negative experience. Its also one of the few cash advance apps Ive reviewed that offers cash advances. This product doesn't have any reviews yet. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. Carefully review your finances and the loan cost to make sure it fits your budget. Have a blessed day. The situation was like this, I opened an account Payactiv and went to close my existing old one, my manager at the bank suggested that I transfer the balance from the account to a new bank (send money as a result of closing the account) I agree, convenient! We use dedicated people and clever technology to safeguard our platform. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. Run! He deserves a huge raise. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. No loansyour money, in your hands. 1 Standard rates for data and messaging may apply from your wireless provider. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. We're working on your case. Shop Pay is an innovative payment solution developed by Shopify. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Very knowledgeable and patient. so i contacted pay activ due to some account issues. 24 Reviews Visit Website. Agent after agent kept telling me to wait an additional 24 hours. To resolve your issue, we need your account details. They tell ya they cant do anything to contact the merchant. Hey! App Store is a service mark of Apple Inc., registered in the U.S. and other countries. thank you! Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. m was so helpful he updated my ewa hours so I could handle all my business. It's worth noting that this service could cost you $1 a day, but it's capped at $5 a pay period. If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). With the help of Capterra, learn about PayActiv, its features, pricing information, popular comparisons to other Benefits Administration products and more. We spend all day researching the ever changing landscape of HR and recruiting software. Anna earned an Expert Contributor in Finance badge from review site Best Company in 2020. , Hi Allysa,Thank you for taking the time to write a review about your experience. Its available to part-time and full-time salaried workers, as well as hourly workers. Hi Janel,Thank you for taking the time to write a review about your experience. The platform has collectively provided employees with $5B+ in earned wage access. Verification can help ensure real people write reviews about real companies. It's pretty simple, actually. 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. I should have listened! I apologize for my frustrations with the previous agents, and am greatly appreciative that I was able to get my concern resolved in such an expedient manner. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. She was very polite and kind. We'd like to turn this around and resolve your issue ASAP. . Borrow up to $500 with just a few swipes but only for residents of 21 states. Be sure to include your Employer's name, Employee ID, and Mobile number. One of our representatives will be reaching out to you shortly to assist you. Have a blessed day. CREDIT KARMA OFFERS, INC. 1100 Broadway, STE 1800 Oakland, CA 94607, Credit Karma Offers, Inc. NMLS ID# 1628077 | Licenses | NMLS Consumer Access, MoneyLion loan review: Credit-builder loans for members. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. It's been another month and Payactiv card still isn't working. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. Our information is based on independent research and may differ from what you see from a financial institution or service provider. Payactiv SDS-IT. I promise he is the best & only agent i will deal with! Latest Reviews. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. My kids are sick and I'm a single mother who needed to get them to the hospital. A co worker of mine tried to warn me about pay active. This product doesn't have any reviews yet. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. Stay away from this bank. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. The . They cant help you resolve any issues. 5/5 Jay! If youre enrolled in Payactiv through work, you may be able to access up to half of your earnings before payday, but the exact amount will be set by your employer. One of our representatives will be reaching out to you shortly to assist you. Beware Dont Use. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. Payactiv is the Consumer Financial Protection Bureaus first approved EWA provider. they were quick at responding and helping me find a solution! I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. Private company. The Payactiv Visa Card also provides other benefits like getting access to your paychecks early by up to 2 days, autopay, an exclusive discount marketplace, discounts on gas, movie tickets, and more., Payactiv's SmartSpend syncs with your Payactiv app and Visa card to track expenses and provide guidance on spending and saving decisions. Were looking forward to showing you how our platform can benefit your employees and help reduce turnover, increase engagement and improve productivity at your organization. We also ensure all reviews are published without moderation. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Consider a provider that doesnt require you to work for a partner company instead. I wish I never started using this app, its so frustrating!!! One of our representatives will be reaching out to you shortly. Over 3 million HR leaders trust our advice. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Student Loan Forgiveness: Will You Qualify for $0 Payments Feb. 28 marked the first day of the Supreme Court hearings on President Biden's student loan forgiveness program. payactiv has an overall rating of 3.4 out of 5, based on over 61 reviews left anonymously by employees. However, it did earn a TrustPilot score of 3.3. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. This company offers employers and their employees the opportunity to access their earned wages before payday. Get what youve already earned, right now, to pay bills or buy what you need. Finder.com is an independent comparison platform and Have a blessed day. As such, it permits employees to access up to 50% of their paycheck prior to payday. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. They treat you like family. I've had multiple attempts simply time out waiting for reps to respond. Mission Lane Visa Credit Card Review 2023: Is This Credit-Building Card Worth It? Money accessed through PayActiv will show as a deduction on your next paycheck. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. Ronnie was a FABULOUS agent to work with. Either way we need more Ronnie OConnors.Thx Again for your help Ron, Hi there,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Workers don't need permission to access earnings prior to payday. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! 243 total. Just send an email to support@payactiv.com. Founded in null . Get offers from potential lenders in minutes by filling out just one online form. 196 Broadway, Suite 200Cambridge, MA 02139, Expert Advice on the Best HRand Recruiting Software. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. Conclusion. Yes, its legit. When possible, please email us your details at support@payactiv.com with App reviews in the subject line. PLEASE GIVE DAVIS M A RAISE HE DESERVES IT & BEYOND, NICEST AGENT EVER! One of our representatives will be reaching out to you shortly to assist you. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. I will never forget this. You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. If you have specific questions about the accessibility of this site, or need assistance with using this site, contact us. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. Learn more at www.payactiv.com. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Hi Erica,Thank you for taking the time to write a review about your experience. Or if I brought up my case number, they would stop replying and end the chat/call. Heres how Payactiv compares to Earnin, another popular cash advance app. President Biden's Fresh Start program has placed $34 billion worth of delinquent or defaulted student loan accounts into "current" status. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. Here are 8 tips for writing great reviews. Just spoke with Davis M. He fixed my issue in less than 5 minutes and was very courteous! The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. Companies can ask for reviews via automatic invitations. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by Replies to negative reviews in < 24 hours. We're available 24/7/365. Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. Devin Myer's, can you help? :), Zachery Marshall has amazing customer service! Your employer automatically deducts the advance from your next paycheck, so theres technically no repayment term. In this era when so many consumers are looking for fee-free banking, many also expect other financial services to come without fees or interest charges. You can click on the 'unsubscribe' link in the email at anytime. Have a wonderful day ahead! He was kind and patient with me and was able to fix my paycor app issue within minutes. Another 10 to reply with copy and pasted questions, all of which were already addressed. We may also receive payment if you click on certain links posted on our site. Only mortgage activity by Credit Karma Mortgage, LLC., dba Credit Karma is licensed by the State of New York. If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. Hi Loretta,We're glad that we could help you resolve your issue. Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. I appreciate her help please give her a raise . He was still taking care of it and much to my surprise fixed it all together whiley phone was rebooting. Hi there,Thank you for taking the time to write a review about your experience. Live support is available 24/7/365 online or by phone, according to the PayActiv website. Payactiv is free to use if you sign up for a Payactiv Visa Payroll Card and request a cash advance. The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. Credit Karma is committed to ensuring digital accessibility for people with disabilities. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). I wish my employer used a more reliable system. Learn more at www.payactiv.com. We're working on your case. World's #1 Fraud. It goes against our guidelines to offer incentives for reviews. Of course, the offers on our platform don't represent all financial products out there, but our goal is to show you as many great options as we can. You can withdraw funds using your Dave debit card from any of the 32,000 MoneyPass ATMs nationwide. 5000+ G2 reviews. Credit Karma is a registered trademark of Credit Karma, LLC. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. 2023 Payactiv, Inc. All Rights Reserved. These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. One drawback is that Empower charges an $8 monthly fee. This person deserves a raise! View Payactiv SDS-IT revenue, competitors and contact information. If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. We may receive compensation from our partners for placement of their products or services. Hi Contrast,Thank you for taking the time to write a review about your experience. Explained my issue & he definitely assisted what agent Jane E messed up on. One of our representatives will be reaching out to you shortly to assist you. category to category depending on what consumers want from varying products and Money is available immediately. :). Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. information service that aims to provide you with information to help you make better decisions. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. Perhaps most importantly, you can take a cash advance of up to 50% on your earned pay with no fees or interest charges. Instant funding is available for free through a Payactiv card or for a fee if you send the funds to another account. The date CBKC receives your direct deposit and the effectivedate are controlled by the originator. ray. There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. Devin picked up my case n made Mr a promise it woukd be resolved in a day. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. He kept his word n stayed on contact with me. LoanPro. We always try our best to do our job well and your kind words make it all worthwhile. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. Their customer representative dont know anything. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. Have a blessed day. Applying for PayActiv is easy. To resolve your issue we need your account details. You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. Payactiv pay advance app isn't available on Finder right now. Thank Yall So Much Kudos to the whole entire Payactv team! There are no monthly maintenance fees to have a PayActiv account and no activation fees. :). Have a blessed day. PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. The PayActiv app uses secure encryption and transmission technology to protect your data. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? Anna Serio is a trusted lending expert and former Commercial Loan Officer who's written more than 1,000 articles on Finder to help Americans strengthen their financial literacy.

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payactiv complaints