Thank you for asking. In my current position, the hours are great, my coworkers are nice, and I receive fair compensation.". Very detailed o line application process. Be thoughtful and draw upon the research you have done on the company. Had to do a task, too. Super nice interviewer and easy questions. ", "In the past, I have worked best with managers who are strong mentors but also offer autonomy when it comes to the tasks they know I am well versed in.". When responding, back up why you would like your requested salary based on your skills and experience. The interviewer would like to know if anything negative will appear in your reference check to determine if they want to move forward in the hiring process. I have worked in retail for the past three years and love interacting with customers. I always try to be at least 10 minutes early for my shift. Our interview questions and answers do not represent any organization, school, or company on our site. ", "I dislike working in an environment that is hostile and negative. Who has created the answers to the interview questions? After these questions, you are giving an assessment task that outlines a scenario that you may encounter on the job. "There is no reason why you should not hire me. I cannot work in an environment that feels negative or toxic. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". Describe what you found during your research that excited you to work for Waitrose. After describing the environment you dislike working in, end your response on a positive note. Assure the interviewer that you can commit to a wide range of hours. How would you deal with an angry or frustrated customer in store? "I stay calm and composed when issues arise. I felt everything was relevant. 2023 PassMyInterview.com. ", "My most recent employer would say that I am a person of integrity. The hiring manager wants to see that you performed exhaustive research and can tell them about the founder, the history, partnerships, and services offered. Talk to the interviewer about your interest in gaining a leadership role down the road. I would rate myself a 9 out of 10 as there is always room for improvement in any skill. Interview questions and answers were first added on July 30th, 2018. Why do you want this job and what can you specifically bring to the role? Waitrose Interview Process. "I have researched Waitrose a great deal and am very happy with the positive reviews I came across online. My references describe me as honest, dependable, energetic, and compassionate. If there is anything in your schedule that may hinder your availability, be sure to address this. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. Thank you so much for this, extremely helpful! So many notes already, would have went into this interview the wrong way. Tell the interviewer you would be a great employee, and confidently share that there is no reason not to hire you. If you have an example from a previous job, use that in your response. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. If I have a question or require assistance from my manager or mentor, I will not hesitate to ask them. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Great response; an interviewer will appreciate your willingness to be flexible contingent on school responsibilities. Let the interviewer know that you have the creative skills necessary for their merchandising and displays. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview. Many retail-based organizations require their employees to wear a uniform. I handle surprises using common sense and keeping courtesy to others top of mind.". Discuss with the interviewer how you ensure that your customers receive the best service from you. I have worked in a leadership role for five years and always lead by example. This website uses cookies so that we can provide you with the best user experience possible. (worldwide success stories from our YouTube community! If you are interviewing for a leadership position, they want to hear how you handle the issue with the employee. This online course will instantly be free for you to access for 30-days. I am energetic, dependable, honest, and have a strong work ethic. Full Suggested Answer & Detailed Response, Question 5, The main thing the hiring manager wants to hear is that you are responsible and organized. Be the first to find this interview helpful. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Merely share that you have the means to get to work consistently and on time. Hurts discussed many things in the video, but the most . Then describe how you would handle a competitive work environment by doing your best while having a positive attitude and working well with your coworkers, showing you value teamwork and sportsmanship. Try and focus on related work experience. I just wanted to thank you so very much. I was taught to treat others as I want to be treated, which is what I do daily.". Perhaps you like to receive gifts, financial perks, public recognition, kind words, or title promotions. "Last week, my manager had not completed the schedule for the following week. Perhaps another store in future. ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. Let the interviewer know if you have not worked in a competitive work environment. "My reaction to employee theft would differ if I were a retail associate or a retail manager. The process took 2 weeks. Full Suggested Answer & Detailed Response, Question 7, Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). ", "I have two copies of letters of recommendation if you want them for your file. Be open and honest. "My current sales position is highly commission-based, so my colleagues and I are quite competitive. I then ask if there is anything else I can help them with. Sales contests, for example, are a great way to motivate me.". What skills do you possess that you think would be an asset to our team? I'm 17 and after reading other peoples experiences on here, I thought I would post mine just to help others So I applied online and got an email asking whether I would like to go for a group . "I have a rule always to treat my customers how I would want treatment in a store or establishment. They have approx 230 branches across the company and are still expanding. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Strong customer service abilities and a customer-focused approach to work; Be able to resolve customer complaints and deal with queries in line with company policy; Follow your training and operational procedures to meet the requirements of your role; Demonstrate effective team-working skills and complete tasks thoroughly and efficiently; In certain Waitrose roles, you will be required to work unsociable hours and also at weekends; Wear the Waitrose uniform with pride and act as a positive role model for the organisation; Meet the expectations of customers with a view to encouraging them to return to the store time and time again. We do not have advertisements on our pages but we do try to make money through paid-memberships. The answers to the FULL LIST of interview questions featured on this page. I am available to work whatever schedule I am given and am happy to work overtime as well. Why do you want to work for Waitrose? Focus on describing that you work well independently and work well with teams. I want to work in a supervisory position, but that was not possible in my previous place of employment because of the company structure. Being flexible in your schedule is valuable as a retail-based employee. Interviews at Waitrose Experience Positive 78% Negative 7% Neutral 15% Getting an Interview Applied online 95% In Person 2% Recruitment Agency 1% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (381) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) This online course will instantly be free for you to access for 30-days. The interviewer wants to know what you like the most to see where your strengths lie. I find this leadership style effective since my team members feel included and trusted and are more likely to take pride in ownership of their work. I am also open to additional hours when I am not engaged in my college classes and coursework.". 2. The interviewer asks this question to see what type of employee you will be if hired. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. 1 community answer was added by Lauren McCabe on October 31st, 2019. This video. Felt like a formality rather than a real test of an interview. To be considered for the position, you want to assure the interviewer that you are flexible and willing to help the company when needed. What plans do you have over the coming 5 to 10 years? Then once got through that stage. Discuss what made them so challenging and rewarding. 11 years ago. ", "I have a transformational leadership style. There were scenario based questions but with lots of others stemming off them. Discuss with the interviewer why you want to make a change and how this particular role fits well with the changes you seek. Waitrose Group Assessment Guidance and Practice The selection process for the John Lewis Partnership (JLP) can see candidates participating in number of different types of interview. I went through a nasty divorce, and our house went into foreclosure. Show the hiring manager that you value customer service and always put your customers' needs first. Tell me what you know about the Waitrose supermarket brand in respect of our core values and ethos? Hiring managers are always looking for ways their future employees can benefit the organization, so this is the perfect opportunity to show how you will do that. There is no wrong answer as to what you want to learn if hired at Waitrose. The process took 3 weeks. They asked basic questions which were simple and easy to answer. He is about to become a wealthy quarterback, but at that time he wanted to sell Philadelphia on why he is the guy they need as a leader. Your interviewer is looking to see that you are proactive and that you can handle the stress of unexpected situations that can arise. Then you can be better prepared to formulate your response. You must create your own answers, and be prepared for any interview question in any interview. "I have worked with many personalities and management styles with great success. Focus on reviewing Waitrose's return policy before your interview. That shows you are proactive and value workplace relationships and communicating with others. Interviews at Waitrose Experience Positive 77% Negative 15% Neutral 8% Getting an Interview Applied online 100% Difficulty 2.2 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (380) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) See more interviews for top jobs So I recently applied for a part time job at waitrose! Most Waitrose job postings have many job duties you will be asked to perform. If you have many unexcused absences, they may disqualify you as a viable candidate. I fully believe in honesty at all times.". They did not have a store in the area where I moved, so I could not transfer. Display your enthusiasm for the job by assuring the interviewer you have researched the organization and the role. The questions were easy to answer on the spot and required little to no preparation. In my current position, we have a leaderboard, and I like that concept because it creates a healthy bit of personal competition for me as well. I had my interview yesterday, and I did great! Sent to your email inbox within seconds of your order being placed. "I did very well in math during High School and am comfortable with the math skills required for accepting cash, balancing a cash float, and performing inventory-related tasks. My written communication skills are exceptional, as well.". Performance incentives can be very motivating. While the interviewer would prefer someone with experience, the question asks if you are a creative person capable of creating attractive displays. Focus on being direct and honest, and explain why you left your last place of employment. No pressure at all. "Whenever I have had a supervisor who does not properly communicate with me, I try to learn their communication style and emulate it. The hiring manager will contact your previous employer for a reference. So far, we have seen a 56% decline in the overall loss.". As soon as you enter a Waitrose store, you can literally feel the quality customer service, products and groceries. Waitrose Interview Process; watch this thread. Really welcoming and straightforward, the interviewer was friendly. I interviewed at Waitrose in Jan 2023. I ended up winning 7 of the 12 contests! These can include telephone interviews, video interviews, face to face interviews and assessment centres. If unsure where the company stood on a return, I would ask my manager for clarification.". Was one on one and answered about the job I was the given scenarios on the shop and had to put jobs in priority order. They will think that it is respectful and it shows you have good manners. It was fast and easy, asked several questions and had a group part before. Very laid-back, almost forgot I was in an interview. QUESTION Waitrose has an exceptional reputation within the industry. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. It felt good to help, and I do not mind helping others when needed. If you have suggested change in another area of your life, use that example in your response. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. My math skills are strong, and I am confident I can meet your expectations regarding accepting customer payments. I am also at a stage in my life where I have the stability of a good home life and partner, and as such, I am now able to dedicate more time to working flexible, and unsociable hours if and when required. We have a set of five values that were created by Partners, for Partners, to explain what it means to be a Partner and what makes a great one. ", "Thank you for asking. Applied online and passed the online assessment. I know how to deliver amazing customer service, have excellent interpersonal skills, and have been the top cashier for the past six months in my current role. Strong math skills are an asset in any retail-based role. Which all went well. ", "I have some dispute resolution training from my previous retail position and fully believe that flexibility needs to be offered in extreme situations. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. I work best with organizations with a penchant for learning and promoting their employees based on performance. I would tell my manager immediately. Expert responses that you can use during your interview. Very laid-back, almost forgot I was in an interview. Focus on describing your written and verbal communication skills. Think about the constructive things your references have said about you in the past. This video will reveal what questions are asked most often in Waitrose interviews and will teach you how to answer them. Thank you so much..i have an interview laterit helped a lot to boost my confidence. You must also feel as though this is a good fit for you. First is the psychometric tests followed by a group interview and then a solo interview. Retail environments are competitive, and a business can go down with one honest mistake and poor review. After aplying for position, you have to fill some documents and scenario based question to determine whether you are good fit for the position. If there is a recurring problem, you may decide to withdraw it from sale and make improvements. Instead of making it seem like the supervisor was at fault for not communicating in the manner you would have liked, let the interviewer know that you try to find a way to communicate that you both understand. I am geared for healthy competition, so when we had contests, it greatly motivated me. The interviewer does not want to hear that you left your previous job because you did not like your boss or are switching industries because you could not tolerate the schedule. Learn more here. Here we. The interviewer would like to know how you would respond if your coworker did not show up for their shift and you were asked to cover. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. Common stages of the interview process at Waitrose according to 42 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Also included general questions of experience in customer service e.g: tell me a time when. Honesty is incredibly important when working with cash transactions and valuable merchandise. Full Suggested Answer & Detailed Response, Question 8, First is the psychometric tests followed by a group interview and then a solo interview. ", "I believe with a little training, I could very easily create some attractive displays. Felt like a formality rather than a real test of an interview. ), UPDATE: I got the job offer.THANKS Richard . Retail and customer service-based roles often require diplomacy when working with the public. I have been slowly building my credit and recently qualified for a mortgage to purchase another home. The hiring process at Waitrose takes an average of 21.05 days when considering 42 user submitted interviews across all job titles. If you are successful you'll be asked to select interview date. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. To make yourself stand out, thank the interviewer at the beginning of your response for letting you ask questions. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. What is your most important success so far? No minimum term. Tie these desired qualities into your answer to display you are a fit for the role. ", "As a sales professional, I am driven by a challenge with a financial perk. How would you manage food temperature in the freezers/ fridges? Application form followed by basic aptitude test. ", "I left my last job because I was moving out of the area. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. Share with the interviewer how you would like to be recognized for your hard work. Yes, I do have a couple of questions. ", "Just yesterday, I had a customer make a purchase and noticed that she was struggling with her bags. Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. Having studied the job description for this role, I feel I have the required skills, qualities and attributes to not only perform the job to a high standard, but to also maintain the standards you expect of your employees and partners. The complaint steps literally saved me for my interview earlier, thank you!!:). If you were fired, they want to know if you will admit why you were fired, if you take responsibility, and what you learned from the experience. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. ", "I understand that I come from one of your competitors, so I hope you can see why it would benefit Waitrose if you hired me. Order today and you will get this bonus guide FREE offer available for a limited time only. ", "I value honesty, so if I saw a coworker stealing. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The customer will be required to give an explanation as to the reason they would like a refund and replacement, and if appropriate, one will be given. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. I believe this will help my confidence grow and my sales skills as well.". "Currently, I earn a base salary of ?45,000 per year plus a potential 20% annual bonus. All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. Involved working through a simple task with 3 others, then going for a short one on one interview with a manager. Interview Questions. Employees interested in future leadership roles generally have a strong work ethic and are more motivated to succeed than their coworkers. Learn more about interviews at Waitrose & Partners Answered 26 July 2018 - Supermarket Assistant (Former employee) - Canterbury Think about the behaviour you'd think they want you to exhibit, then make your answers reflect this as you are completing the online situational tests. "I am happy to comply with any reference check required. ", "I understand this role will include working evenings, weekends, and holidays. The hours were just not right for me in the end which is a shame. After everything we have gone over in this interview, do you have any hesitancy in offering me the position? If unsure of the best decision, I would ask my supervisor for clarification. The way you answer will show the interviewer if you are a self-starter or if you will require constant supervision. For example, you might like that you will be responsible for training all new employees and providing regular performance evaluations. Loss prevention initiatives are incredibly important in the retail sector. Tell me about a time you worked in a team. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. I found it challenging because it was a different industry than I was accustomed to. You may or may not like performance incentives. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. I created a presentation and gave it to my manager, who took it to upper management. Explain to the interviewer what your ideal employer looks like so they can determine if you will be a good fit for the company culture. No pressure at all. You will get the best work from me if I am being treated with respect and feel appreciated.". Suggested answers verified by our panel of interview experts. All of our products and resources are protected by our 30-day no questions asked money back guarantee. Salary questions can be a bit tricky. Application. The interviewer wants to hear that you have the necessary communication skills for the role. ", "No, nothing negative will show up in my reference check. "There are many aspects of the job description that are appealing. The interviewer hopes to hear that there is no reason not to hire you! If you take the bus or ride a bike, that works too! Be sure to avoid sounding self-righteous in your answer. Rest assured, I am reliable and always come to work on time. Name a time youve faced a problem and how did you overcome it? My dad got rear-ended one time when driving me to school. Yes! I have seen the uniforms worn by the retail employees at Waitrose and see that it adds a strong level of professionalism. I applied online. Now INSTANTLY download the suggested ANSWERS to the WAITROSE INTERVIEW and PASS your interview! Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. From what I have learned about Waitrose, it sounds like that is the type of environment I can expect working for your company.". Which all went well. "I am very much an over-achiever and find that the best way for me to be recognized for a job well done is through words of kindness. Positive Experience. Discuss with the interviewer how you would handle an aggressive customer while remaining calm and professional. I do my best always to be available and present when expected.". This is the company I see enjoying a long career with, and I am excited about this opportunity.". You will be better prepared to answer the question if what they wrote is fresh in your mind. Was quite a while ago now. Focus on describing the attributes that make you a great employee and how they will benefit Waitrose if hired. How would you manage food temperature in the freezers/ fridges? "If I had an aggressive and disrespectful customer, I would calmly ask them how I could help. The interviewer wants to know what you hope to gain by working for Waitrose. After describing what you have learned, explain why Waitrose stands out more than other companies. Perhaps another store in future. Before your interview, research Waitrose's leadership style online. 4 answers . I suggested we install a couple of cameras inside the store to deter anyone from stealing. Upvote 2 Downvote So there is no risk. Focus on giving an example of going above and beyond the typical job duties that will make you stand out from other candidates.
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