Ok. - sancho.s ReinstateMonicaCellio Apr 13, 2020 at 8:46 Kam Foo Aw: I am on Sierra and my system is fully up to date to the latest version released by Apple. 2. To mute the device, click Mute. This option is if you cant download third party software in your computer. Find many great new & used options and get the best deals for Jiade PC Headset with Microphone Noise Cancelling & Mic Mute, USB, NEW at the best online prices at eBay! Naniwayuri 3 yr. ago. You can mute and unmute your headset using Plantronics Hub. INFO 30-Apr-2020 13:39:24,748 [0x00002440]: RefId:[ec9643a2-c2d5-4b37-b20f-9e72137874df] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} COMPUTER HEADSETS Make or receive another Lync call; the call may be stuck on mute. Here is the SessionManager.log extract: INFO 30-Apr-2020 13:39:25,629 [0x00002440]: RefId:[05770c7e-c015-4bed-8eaa-9a75d444a1b0] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again The best way forward, as you have not provided the minimum amount of details needed, is to contact our support team. endstream 2. 1 To put your headset in pair mode, press and hold the power button towards the Bluetooth icon until you hea r "pairi ng" and the hea dset LED s flash red and blue. %PDF-1.6 % INFO 30-Apr-2020 13:39:25,360 [0x00002440]: RefId:[762f6d7b-acb0-4c0b-b9a9-b914ca56b823] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Anyone have a fix or is this something Microsoft will need a code change to address? Hi B B. xXI8Ygb'fQ0 9EQ1cz*TD@AaE0r^^E~{d+LH@$) N Md&S-EY-?^nz}vWL9D )lbGJb8F'2l(% -3b!? INFO 30-Apr-2020 13:39:26,058 [0x00002440]: RefId:[04367436-6173-4784-af9c-d82da8a8b0af] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} This is a button that allows you to take a phone call when away from your desk. INFO 30-Apr-2020 13:39:26,426 [0x00002440]: RefId:[6b6fbd6f-2124-447a-8072-50b7fbfd9b95] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,728 [0x00002440]: RefId:[913b2c8a-e953-492d-a94b-e9ba91ee3456] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Most Plantronics headsets give users the option to mute their headsets using the volume buttons on the device. |__Avaya/Nortel Meridian M39xx,M73x |__Jabra Corded Headsets Additionally, if your headset comes with the PerSono Suite application, you can mute it from your computer. INFO 30-Apr-2020 13:39:24,749 [0x00002440]: RefId:[fdd99c3d-fafd-497e-b5d6-0e14b42f4c69] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again The headset icon turns red to indicate the device is muted. hb```b``$_30 +RnmlXk*AkG1ra`? INFO 30-Apr-2020 13:39:25,420 [0x00002440]: RefId:[52951ecb-0bba-4c93-a4f6-888b384b417c] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again It will upload the log files to help us debug the issue. Enjoy best of both worlds with the Wired/Wireless connectivity option Pair & Play with your Bluetooth 8200 UC that has 98.4 ft wireless range Stay connected smoothly with a wireless range of 98.4 ft $401.99 Delivered FREE by Wed, Mar 01 Ship to store Add to cart Compare Pay in 4 interest-free payments of $100.50 with | Learn more INFO 30-Apr-2020 13:39:25,097 [0x00002440]: RefId:[30d7a207-fbe6-4eaa-b65c-a853a15a744d] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} This headset has a utility "Plantronics Hub" that allows you to configure a myriad of settings including an option for "Mute On/Off . $36.99 49% off. INFO 30-Apr-2020 13:39:31,865 [0x00004ba0]: RefId:[56dff5eb-1c69-48ad-a3d9-96b79d9fa3b2] Plantronics::CallManager::Fire_EnterActions - Fire_EnterActions: 0 Right-click on the Plantronics device and choose Properties. |__Wireless Headset Systems I use Plantronics Hub windows software, which allows you to update the firmware, set some advanced functionality and even do device reporting into their Manager Pro product (which we can pull into Modality Diagnostics). This is driving me mad as it settles on Mute on so I then can't hear anyone and sit there for ages trying to figure out how to turn it off. Cookie Policy INFO 30-Apr-2020 13:39:24,980 [0x00002440]: RefId:[08d55bc2-41c5-4532-8efb-702e6e571747] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Manually turning off the sensors: Make or receive another Lync call; the call may be stuck on mute. |__Avaya Phone 16xx, 96xx Headsets Wearing the Voyager 5200, tap the call button to test sensors. The problem seems to be progressive, in that it appears to be occurring more frequently as time goes on. Please let me know if you need more data. To mute the device, click Mute. You need to address this issue Microsoft, where can I go to initiate action on this? . INFO 30-Apr-2020 13:39:26,718 [0x00002440]: RefId:[96c32f3f-9d0f-4b80-894b-b6f971dc7d88] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} You can also set mute off alert to tone only. To unmute, press the volume down button for about 1.5 seconds until a triple beep is heard in the headset. Superior Sound that Won t Break the Bank. Go to Hardware and Sound. Le migliori offerte per Plantronics Blackwire 3200 Auricolari con cavo stereo - Nero sono su eBay Confronta prezzi e caratteristiche di prodotti nuovi e usati Molti articoli con consegna gratis! Plantronics B825-M Voyager Focus Uc Bluetooth Wireless Over Ear Headphones Without Microphone Black : Amazon.in: Electronics Electronics Headphones, Earbuds & Accessories Headphones On-Ear 20,65318 FREE delivery March 28 - 29. DEBUG 30-Apr-2020 13:39:26,035 [0x00002440]: RefId:[d489b766-7da2-47d1-afe2-fbd74c22bc68] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=MUTEOFF |__Cisco SPA 3xx, 5xx, 9xx Headsets Plantronics Headset Auto-Mute Fix Anthony Gerdes Dec 15, 2021 495 For windows versions 20H2 - OS Build 19044.1415 and later: Install Plantronics Hub Software from https://www.poly.com/us/en/support/downloads-apps Use an Elevated Account Login to Install software Issue is now resolved. INFO 30-Apr-2020 13:39:25,118 [0x00002440]: RefId:[8255340b-a8eb-48e6-9d65-fe2fd44ef496] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Trucker Bluetooth 5.0 Wireless Headset With Noise Cancelling Mic for Phones PCs. Whatever the need, you have the ability to turn on and off the microphone on your Plantronics noise canceling headset whenever you like. As soon as it does this once then the headset will mute itself in every other application that includes audio. INFO 30-Apr-2020 13:39:25,494 [0x00002440]: RefId:[aef3bc07-3caf-47c6-91a6-4cb0a07ac22c] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:26,483 [0x00002440]: RefId:[d863f404-8382-4200-9133-a0068fd505d1] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Page 14: Advanced Features <>stream |__Toshiba DP5xxx, DKT3xxx Headsets INFO 30-Apr-2020 13:39:25,254 [0x00002440]: RefId:[6e9f25c6-b0bc-4c2e-8716-67dcd45c7e93] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} plantronics voyager legend mute button not working. INFO 30-Apr-2020 13:39:26,829 [0x00002440]: RefId:[99247fa8-e61f-414e-b1a6-afd55664af9e] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 0 Manage sensors through Plantronics Hub software Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red. INFO 30-Apr-2020 13:39:25,290 [0x00002440]: RefId:[4f171816-23b9-490b-a2ce-f122e53bfefe] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:26,737 [0x00002440]: RefId:[c3987d44-d702-4f2b-8969-eacac40709d3] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} As Spice911 comments, is anyone from Microsoft monitoring these conversations? Plantronics Voyager Focus UC (B825-M) On-Ear Binaural Active Noise Cancelling Bluetooth Headset (P/N: 202652-02) Lazada PH Plantronics Stereo Bluetooth Headset User Guide Manuals+ Poly Voyager Focus UC Bluetooth Headset Charging Cradle (Plantronics) Stereo headset with boom microphone, USB-A for PC/Mac Active Noise Canceling Works with Teams . INFO 30-Apr-2020 13:39:17,453 [0x00004ba0]: RefId:[b0a8c809-6b0d-406c-b154-0132a5a71e69] Plantronics::CallManager::MonoOnOff - elapsedTimeInMilliSec : 25000 Color Black. Since installing 16.3.240 update a couple days ago every time I start a new voice conversation my headset (Plantronics W740-m) automatically mutes itself. Now, the mute/unmute function on the headset will work but the status on the screen shows it Unmuted. Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.Best RegardsSteffen Baier, If official support is required please check how to phone or open a case here. INFO 30-Apr-2020 13:39:26,388 [0x00002440]: RefId:[bcf68f96-1a77-47c4-a273-60b7640b3963] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Mute on/off problem with Plantronics BT300M I have a Plantronics BT300M headset, which worked fine with both Lync and Skype for Business, until the last update (16.3.240). INFO 30-Apr-2020 13:39:26,295 [0x00002440]: RefId:[a78ceac3-1181-431e-9026-a9d63d64d329] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Otherwise this is an echo chamber with none of us on the outside able to do anything about this bug. "mute on" "muteoff" . INFO 30-Apr-2020 13:39:25,196 [0x00002440]: RefId:[271fff2b-0b2a-4195-9579-d81acbd903b7] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:26,774 [0x00002440]: RefId:[0bcd4613-ac1c-4a21-a61b-b2039534a161] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,629 [0x00002440]: RefId:[e0d393a6-5265-441f-afe3-3b140540ca58] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Check Price at Amazon: 3: Logitech G432 Wired Gaming Headset, 7.1 Surround Sound, DTS Headphone:X 2.0, Flip-to-Mute Mic, PC. Secure Payments, Free Shipping to your doorstep and Easy Returns across Dubai, Abu Dhabi, Sharjah, Al Ain, Ras al Khaimah, Al Fujairah, and more - UO00ZHGJZWD | binge.ae INFO 30-Apr-2020 13:39:26,350 [0x00002440]: RefId:[ca5b0253-9ef6-4b27-b912-c3882fb89fd0] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 3. startxref BT600: After setting device to mute on it fires back mute off immediately, A customer reports this behaviour. While the call is active, mute the call from the device or Lync. INFO 30-Apr-2020 13:39:27,028 [0x00002440]: RefId:[a2aa1e30-a76c-4492-bc42-6a297db9fa3d] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} I have a Plantronics Voyager Focus UC - BT600 - if the phone is ringing as soon as I pick the headset up from the table (for instance) it says Mute on, Mute off, Mute on, Mute off, Mute on. Affected Operating System (s) All versions of Windows INFO 30-Apr-2020 13:39:25,022 [0x00002440]: RefId:[ad0ff72f-8952-4b5d-8abf-adadf8a832d7] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again If it is one of Windows 10 1809, 1903 or 1909 this likely to be the known Microsoft issue that has been resolved since Windows 10 2004 OS Build 19041.264. INFO 30-Apr-2020 13:39:25,457 [0x00002440]: RefId:[2f197334-0d96-4914-913b-d16be50b9563] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 'UdKN =Ior!#Ur'. INFO 30-Apr-2020 13:39:25,041 [0x00002440]: RefId:[2489f141-e935-4161-ad50-c5a29f1db90f] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:24,829 [0x00002440]: RefId:[6e42dd53-0bb0-4336-b577-ea0ac8000347] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,534 [0x00002440]: RefId:[08b66f77-a3d1-4bbe-a7ea-53d7a01769ad] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,726 [0x00002440]: RefId:[25f26156-8dc8-40ec-b18b-76b0ed397d46] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,647 [0x00002440]: RefId:[374e83d3-c160-46c9-9db3-ed096120e1b8] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} We have to ways how to do it and will show you how to do any of them. This error also extends beyond just SfB borders breaking an aspect of the entire MacOS given that once this mute situation starts it affects all applications with audio and continues after SfB is shut back down. UPC 0017229171152. Repeat to reactivate; the LED flashes purple then blue. |__Polycom IP Phone Headsets Where To Download Plantronics Cs50 Headset User Guide Pdf For Free . INFO 30-Apr-2020 13:39:26,644 [0x00002440]: RefId:[bf84512e-0543-4a50-a9d8-84f2fea2d9d7] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} DEBUG 30-Apr-2020 13:39:31,874 [0x00004ba0]: RefId:[87c37ccf-ed87-40e6-8005-177524ef59eb] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=CALL_ENDED The reason this is happening is that the calibration of these sensors is a little bit off, as when you tilt or move your head wearing the headset, the same Focus 2 thinks that you are putting the headset down from your head or putting it up. INFO 30-Apr-2020 13:39:25,290 [0x00002440]: RefId:[20f3dc0c-5973-4369-b282-98f918ed002a] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again 2. If you have any more issues please work with our support organisation. |__USB Headsets 3. As of August 29, 2022, HP Inc. completed the acquisition of Poly. Would you like to arrange a web session or such to review my system and experience the problem? INFO 30-Apr-2020 13:39:26,406 [0x00002440]: RefId:[b52a0f5a-abb4-478b-bcb2-fa96f14eda55] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} However If I join meeting from MS teams on iphone, the mute button does work. Which device and OS are you using. INFO 30-Apr-2020 13:39:25,214 [0x00002440]: RefId:[ec55ec33-4193-427d-8a65-c3f106000910] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again 2023 Plantronics, Inc. All rights reserved. ` } Hopefully we will get some answers in a day or two. To reset the sensors, power on the headset, connect the headset to your computer's USB port for more than 10 seconds. How do I unmute my Plantronics headset? Find out more about the Microsoft MVP Award Program. INFO 30-Apr-2020 13:39:17,431 [0x00004ba0]: RefId:[3ec6c21e-4722-4745-8292-5c1d31061809] Plantronics::CallManager::Fire_ExitActions - Fire_ExitActions: 0 I uninstalled the Plantronics Hub Software. INFO 30-Apr-2020 13:39:25,214 [0x00002440]: RefId:[cd9a7e66-da59-4f50-8d12-6bbc580df3af] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} The Plantronics QD In-Line Mute Switch allows you to add a mute switch to the quick disconnect cable used on any H-series headset. <>stream Hi. m usb cable 3 power off your headset to use density friendly corded mode noteyour headset battery charges while in corded mode more It's unfortunate that the current release is not helping - it seems it even worsened the situation, never thought THAT would even be possible. To Turn Off the Mute On/Off Alert System Tray Notification: In the System Tray/Notification Area, click the Show hidden icons button, and then click Customize. This thread is locked. Select "Quit Plantronics Hub" from the Hub icon menu in the Windows notification area. INFO 30-Apr-2020 13:39:26,502 [0x00002440]: RefId:[fef900d5-b6ff-4e6d-90ee-35c8c7a95868] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:26,700 [0x00002440]: RefId:[bf974f13-3413-4849-b78b-a492fc6aa0c8] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:26,132 [0x00002440]: RefId:[c9c74928-9770-447a-ab89-113452b641db] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,828 [0x00002440]: RefId:[dcbe9b73-3235-4ea6-a1f2-3b032929ae50] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Headset Compatibility: All H-Series corded Plantronics headsets: Packaging Info. |__Avaya/Lucent/ATT Partner Headset INFO 30-Apr-2020 13:39:31,874 [0x00004ba0]: RefId:[0429c9e3-e963-4be3-b0e7-39687a4d4f54] Plantronics::CallManager::OnCallStateChanged - Fire session event OnCallStateChanged Go to settings. Charging Base Indicator Lights: Un-muted headset = solid green light Muted headset = solid red light To Mute and Unmute Models WO100, WO200, WO101, and WO201: To Mute and Unmute Models WO300 and WO350: * You have to initiate a call/audio (desk phone or PC) using your headset or base. Turn the toggle on for Mute notifications during meetings and calls. Mute, Speakerphone, Volume +, Volume - 5 dedicated function keys; Cancel, Menu / Select, Hold, Redial, Intercom; Related features; Interfaces and connections. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. INFO 30-Apr-2020 13:39:17,723 [0x00003980]: RefId:[871cf292-7085-413a-b784-030abc2e0322] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton Read helpful reviews from our customers. Mute from your settings From the top right corner of Teams, select Settings and more > Settings > Notifications. The glitch that we are talking today involves these sensors and the calibration of them, this means that maybe you have noticed that if you are in a call and suddenly you tilt your head, your microphone mutes. (eptkW$''"UsAgB'xM144C:fvGE8uOYSx*\s+M[1 e94u7LhP`Cg I spoke too soon, it still occurs with 16.4.203. INFO 30-Apr-2020 13:39:24,879 [0x00002440]: RefId:[32deced3-5616-4c54-b7d7-dc3435846500] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Open the Control Panel. I assumed (perhaps incorrectly) that feedback here would be read by someone with the ability to take action. INFO 30-Apr-2020 13:39:25,648 [0x00002440]: RefId:[19847bb7-f4b5-4bb9-9cab-9c01879848ee] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again and our How do I make a call with PLT legend? INFO 30-Apr-2020 13:39:25,685 [0x00002440]: RefId:[9f7fda25-45b5-40c6-80c5-d83f9f068a93] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Open the Sound window (often referred to as Windows Audio Mixer) by right-clicking on the speaker icon in the Windows notification area (i.e., system tray) and selecting Recording devices. Re: Headset Mutes Automatically (16.3.240), RE: Headset Mutes Automatically (16.3.240), Re: RE: Headset Mutes Automatically (16.3.240). |__Plantronics Wireless Headsets INFO 30-Apr-2020 13:39:26,218 [0x00002440]: RefId:[c078ae95-c187-4f63-b409-eb88a4953e1d] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Reddit and its partners use cookies and similar technologies to provide you with a better experience. Hey, nobody is perfect, I know. 683 0 obj It's bad, very very bad. INFO 30-Apr-2020 13:39:25,380 [0x00002440]: RefId:[4192b57e-a0e7-4856-8c0d-375726682bdd] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,061 [0x00002440]: RefId:[4d964666-3a4b-47cf-a5c8-fb389bcb6e26] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 4. On top of that I now get my headset muted the second I finish a call. The Plantronics Blackwire C3325 USB Headset provide a best-in-class audio experience, voice quality and a customized fit. Plantronics 27708-01 Specs. Happening here as well. Contents Overview 3 Headset 3 Charge stand* 4 USB Bluetooth adapter 4 Connect and pair 5 Connect to PC 5 Configure USB adapter 5 Pair to mobile device 5 Pair USB adapter again 6 Fit and charge 7 Wear on the right or left 7 Charge your headset 7 Check headset battery status 7 Load software 8 The basics 9 Make/Take/End Calls 9 Mute/unmute 10 Mute on reminder* 10 OpenMic 10 Volume 10 Play or . Free shipping. INFO 30-Apr-2020 13:39:31,876 [0x00004ba0]: RefId:[d886887e-e33e-42d3-8551-8793b5ce1efa] Plantronics::CallManager::OnCallStateChanged - Fire session event OnCallStateChanged INFO 30-Apr-2020 13:39:26,151 [0x00002440]: RefId:[8c9ce041-4a45-407e-a7d3-b6cd3b8d6c3c] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:17,431 [0x00004ba0]: RefId:[e85b385b-fe1f-46fb-9df8-2257cd6f525c] Plantronics::CallManager::Fire_EnterActions - Fire_EnterActions: 3 To mute or unmute your headset, click the headset icon in the System Tray. To ensure replacement batteries meet Plantronics high quality standards and for optimal performance, use only OEM replacement batteries by Plantronics. Lync / Skype client actually plays Lync_muting.wav when you mute and nothing when you unmute. Unfortunately with yesterday's update to 16.4.246 the problem still persists. Only things I can think of is in Hub General settings you can turn off mute reminder. After opening the Plantronics Hub app, make sure that your headset and not the Bluetooth dongle (BT600, for example) is selected in the "Device" dropdown in the upper . INFO 30-Apr-2020 13:39:31,875 [0x00004ba0]: RefId:[d9fb1326-1d16-4bfe-91ff-de618a76f5ee] Plantronics::CallManager::OnCallStateChanged - Fire session manager event OnCallStateChanged Keep your device up to date with the latest software Customize your device settings to meet your work style Access helpful support Poly audio devices have amazing acoustic features that improve your experience, whether you are taking a call for work or relaxing with your favorite music. INFO 30-Apr-2020 13:39:26,990 [0x00002440]: RefId:[370e5939-97b3-40bc-9dd9-9c1d25c18d93] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,159 [0x00002440]: RefId:[f58fada5-b572-42ee-a74d-9216d90bbae1] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,397 [0x00002440]: RefId:[d6b61029-269e-40d1-9f3d-00b9f589f6c0] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} DEBUG 30-Apr-2020 13:39:24,705 [0x00002440]: RefId:[47cce224-0305-4e52-b96b-38524aa1c60f] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=MUTEON Thank you. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Go to the Playback tab. This does not means that your headset is either broken or defective, is something that will get fixed with the next update of the firmware. I am not sure what's wrong. INFO 30-Apr-2020 13:39:26,314 [0x00002440]: RefId:[7b7be2f6-dfcb-4c67-a268-61f916adb909] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} CcE[Z9Ttt40IFFq e` ( J0 @-Jf@1FAzJB 9>@@AE';j,f!Lfvespx(?r&!L endobj Phone firmware must be 5.4.2 to use Voyager Focus. INFO 30-Apr-2020 13:39:25,310 [0x00002440]: RefId:[a6d20aa5-1b9b-4360-b56e-0cbe736ab885] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} <>/MediaBox[0 0 612 792]/Parent 679 0 R/Resources<>/ProcSet[/Text/ImageC]/XObject<>>>/Rotate 0/Type/Page>> Thank you Kam Foo Aw, I'm happy to try, where can I obtain the Insider Fast Build? |__Polycom IP 320, 321, 330, 331 |__Yealink T20P T22P T26P T28P T38G INFO 30-Apr-2020 13:39:26,664 [0x00002440]: RefId:[e0b2c006-49c3-4f61-85f0-a585e425262b] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} The "Mute Off" and Mute On" playback is a headset feature from the manufacturer. Poly Voyager Focus UC Standard No Stand Nigeria boasts SoundGuard Digital technology that helps protect against sound levels above 118 dBA 684 0 obj 4. INFO 30-Apr-2020 13:39:25,553 [0x00002440]: RefId:[053efff0-ee25-4ef2-bfbe-d32fbfc91bd2] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}
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