So, whatever waitresses do, that's what I did. If there is a gas outage, what menu items cannot be prepared? How many slices do you get out of a choc pie? Each associate is given 2 uniform tops during orientation/training (one when hired, then another after being Red/Blue Star Certified). 1. Please upgrade to Cram Premium to create hundreds of folders! What is the continuous years of service Premium for a salesperson with more than 1 but less than 2 years of service? LY The Unit Manager should post schedules at least how many weeks of schedules at all times? How long should you let the pilot on the grill run when you are lighting it before you switch it back to ON? audio not yet available for this language, The Unit where the most hours were worked, {"cdnAssetsUrl":"","site_dot_caption":"Cram.com","premium_user":false,"premium_set":false,"payreferer":"clone_set","payreferer_set_title":"Waffle House Practice Entrance Exam Questions - Fritz","payreferer_url":"\/flashcards\/copy\/waffle-house-practice-entrance-exam-questions-5552020","isGuest":true,"ga_id":"UA-272909-1","facebook":{"clientId":"363499237066029","version":"v12.0","language":"en_US"}}. In "search video" mode, what do each of the boxes in the timeline at the bottom left of the screen represent? What are they: When can an Associate diagnosed with jaundice return to work? Use calendar, scroll through dates, find November 26th, click on that date. It specializes in waffles and other breakfast foods. How will your family deal with you working holidays? Register shortages should NEVER be collected in cash. How long should you scrub hands and arms vigorously? He cooks it, and I bring it back to them. 2. How often should you pull the drip tray out from the 2-Eye Burner and clean it? What is the target dollar amount per unit per period for contest? The first Waffle House made its debut in 1955 in the Atlanta suburb of Avondale Estates. I applied online. What should you do if you suspect that all cash is not making it into the register? Which leg of the sales stool "holds" the others together? The company has grown significantly since then and now has more than 2,000 locations across the U.S. and in Canada. a technique that makes it easier to suggestive sell food by offering items that may suit what the Customer is looking for in their meal. When does the "tax tip credit" rule apply? Problems Refers to the filter Expeditors should use when interacting with other Associates and assessing their performance; It stands for Coachability, Attitude, Teamwork, and Skill. Where do you see yourself in the next 5 years? True or False? That the fresh air system needs adjusting. Ordering too much can result in spoilage while ordering too little can result in shortages. What is the temperature range between 41 F and 135 F degrees called? What 7 items should be included in the condiment caddy? Require the Associate to find their replacement and have it approved by the Unit Manager. Good Food Fast. "If we are open quickly after the storm, that means the community is coming back . Signup for our newsletter to get notified about our next ride. kenyon murray daughter Menu Toggle. Orientation. What could be wrong with the coffee maker if the pot of coffee being brewed overflows? This page was last edited on 9 February 2023, at 05:36. Intrusion FinalBy: Adam CuhelPart 1Organizational BackgroundPhysical Geography of BusinessThe purpose of this section is for the Starbucks Analysis While it is Waffle House policy that firearms are prohibited on Waffle House property (except for law enforcement/security officers), Associates should not approach or question the Customer about their firearm). If youre interested in working at Waffle House, be sure to attend your local job orientation session. According to the Unit Manager Partnership Agreement, how often is your Division Manager suppose to call you? This property has 3 bedrooms, 2 bathrooms and approximately 1,267 sqft of floor space. If a To-Go customer requests more condiment packets than their order comes with, don't charge them for the additional condiments. Today there are more than 2,000 Waffle Houses in the U.S. alone. What is the second shift premium for a salesperson? Check the drain pan and drain line and make sure its not clogged. Collect Payment, Thank Customers, and Invite them back. Rent is charged at a standard of 15.7% to this account? 10 OT hours and OT premium will be allocated to Unit A and 5 OT hours and OT premium will be allocated to Unit B. What is the maximum number of days of food inventory you should have in the commissary? Remember, any errorsget corrected or credited, so if its not zero, you have an error, contact yourup-line and then your Area Administrator to get corrected. What consumes about 13% of the energy in a unit? The associate (Schedules are posted 2 weeks at a time) but approved by the unit manager. Apologize, call 911 if needed, and do NOT admit fault. The Assoiciates address shown on the Cash receipts Statement (make the necessary changes on the computer to keep the address current). When you have a 2nd Door Corp, what is their main responsibility? Some locations may also incorporate hands-on activities, food safety trainings and other fun learning exercises. Waffle House has over 2,000 locations, keeps a simple menu that rarely changes (and hence spends little on R&D to develop new menu items), and most customers' tickets are around $7 or $8. What is the procedure for stock rotation in the commissary that ensures that the first food items in, will be the first ones pulled and used? I interviewed with the Regional Manager, Area People Director and also the Senior Vice President and they were very pleasant. MBA-503 Regular Pay and vacation pay are on the ____________ _____________ System? Sexual Orientation Test. Join Our Regulars Club and Get a Free Order of Hashbrowns! To maintain your waffle bakers, you should clean all of them every day. Push the reset button on the back of the grinder. What is the rule for ordering Operating Supplies, A daily operational manual that Associates use to help them achieve operational superiority. If the issuer/bank deems it a valid dispute, the chargeback is charged to the unit's P&L. Store video preview.. Friday reading notes: A. The process was very easy going and the questions were not difficult because I am familiar with the waffle house brand. What should you do if a Customer walks out without paying? Security Charges are prorated across the ? Waffle House brawl videos continue to go viral. When using the "search video" mode, what will appear in the grid timeline located at the bottom of the screen after selecting a date to view a video? 52 weeks (1 year). Left and took a personality assessment. The interview process was about a month due to upper management being on vacation but after that it was brief. This restaurant's drive to always remain open has given rise to an informal but useful metric to determine the severity of a storm and the likely scale of assistance required for disaster recovery. They are who to call for machine and vendor service. What do you do if the Coffee Grinder machine does not run? Talk to the Associate and confront the Customer about their behavior. What is the best way to keep stress low when volume increases on a shift? Second, be sure to complete all of the training modules and tests that are assigned to you. The management is focused on finding out if you are a team player with an entrepreneurial spirit. The index is based on Waffle House's reputation for having good disaster preparedness and staying open during extreme weather or reopening quickly afterwards. What account are BCL and drug testing cost charged to? Always staff according to Scientific Staffing. What address are W-2's sent to for all associates? How often does the sandwich board unit need to be thawed? Dirty or clogged hood vent filters can lead to ___________ in the restaurant. What should guide your ticket calling when expediting? To be quality staffed you are allowed a _________ grace period for each full time slot on your schedule and a ____________ grace period for part time slot. 36 hour build up - you want to fill up your gas tank to last the next 36 hours. This information can be found on the Form-4. The difference between the current period and last year's period is called the: Food, payroll and operating cost absorb approximately _________ cents of every sales dollar. Regional Manager Salary is charged to which account? Waffle House serves a variety of waffles as . Find out what happened and discipline them appropriately. Texas Bacon Patty Melt with Hashbrowns. Which button do you click to see the camera views at full screen? Vending Commissions are charged to what Unit Controllable Margin Account? The exception is: Scientific Staffing is the primary control for ______________ in a Waffle House Restaurant? The "1st Mile" is divided into two categories. True or False? Being professional and respectful at all times. The Waffle House Index is an informal metric named after the ubiquitous Southern US restaurant chain Waffle House known for its 24-hour, 365-day service. What is the correct top-to-bottom stacking order for food in your cooler? The first Waffle House opened in 1955 in Atlanta, Georgia. Depending on the restaurant's needs and the candidate's qualifications they sometimes can be put through a sort of expedited training process where they go straight to working in the restaurant, working along side an experien. Where are the best places to find associates? What should you do if your UIS terminal breaks and is unusable? Orientation does not mean you . Based on the new Thursday to Thursday system, how many days is an Hourly Trainee in class with the Division Hourly Trainer before they go to the unit they were hired for? They change their menu daily to giv. What should you do if a customer's car is damaged in your parking lot? What are the 3 elements of a successful contest? Food Cost, Payroll Cost, and Operating Cost absorb how much of every sales dollar. SVP and EVP salaries are charged to this account? The interview was very straightforward, I met with the Region Manager and District Manager, discussing what I was interested in achieving and doing as a manager as well as my philosophies regarding work ethic and customer relationships. 8 100 percent menu test. The topics they cover include a thorough introduction to Waffle House, its history and culture, customer service procedures and standards, health and safety protocols, the restaurants menu, and specific duties associated with your position. When should Grill Filters be regularly cleaned? She was accompanied by a People Director in training so the interview was 2 to 1. Place the napkin to the Customer's right and place the knife with the blade facing left. I applied through college or university. Please select the correct language below. stock ownership in the company is available to all hourly associates after how many years of service? What are the characteristics of a good coach? The video has been watched millions of times. The answer may vary based on the specific training and overall process in your location, but expect it to take a few hours.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'howigotjob_com-leader-2','ezslot_15',601,'0','0'])};__ez_fad_position('div-gpt-ad-howigotjob_com-leader-2-0'); Typically, the orientation will include a review of the companys history, mission statement, and expectations of employees. What should you do if water is dripping from the booster heater? What food items are excluded from the employee Meal Policy? How can you correct a high yellow flame on the two eye burner? The steam table should keep the chili, gravy, oatmeal and grits at what internal temperature or higher? When making grits, how much butter is to be added? Module 3: Rules of Financial Reporting What does excessive negative pressure mean? Food Rebate and Vending Commission are charged to which two accounts? District and Division manager Supplement Pay is charged to which account? How many uniform tops do associates receive during training? True of False? [3] The metric is unofficially[1][4] used by FEMA to inform disaster response.[5][6]. As an Expeditor you can quarterback your team and _________________. ONLY with the approval of the legal department. For every dollar in food cost you need how many dollars in sales. What is the continuous years of service Premium for a salesperson for 4 years or more of continuous service? At IHOP, the portion sizes seemed to be a bit smaller, only serving two pieces of bacon rather than the three that were served at Cracker Barrel, Dennys, and Waffle House. Each To-Go waffle comes with 1 butter cup and 1 to-go syrup unless the Customer specifically ask for more. Exercises remember they get a vacation check every 6 months (26weeks). I filled out an application online for the unit manager position. Then receives their first one at 104 weeks (2 years), The Waffle House payroll week ends at a.m. Eastern Time on Wednesday, Refers to the extra payroll created when one person clocks in to do a job and the person they are to replace has not clocked out. What is the maximum number of staffing violations you can have on any one shift over the course of a week? What do you do to enlarge a single camera view? 6. mid-shift drawer change. Which fire extinguisher would you use for an electrical fire? What can substitute eggs and omelet meals? Conducted orientation for new associates for 11 locations, including all required Waffle House and government documents Created and maintained confidential associate personnel files for 200 . Be sincere when inviting someone to dine in your restaurant. Waffle House is a southern staple.The casual diner atmosphere and grease-covered griddle are hallmarks of the restaurant that's been open since 1955. To-Go Waffles each come with 2 butter cups and 1 syrup. False. The number of associates who worked 14 hrs or more as required by the DA. This is usually done through a video presentation or interactive course. I am so pleased and proud that the first annual edition of the State of Black America (Encounter Books), published by my organization, Liberal Arts in Action. He would like to attain a 5% pre-tax profit margin which woul All rights reserved. The AVP (I suppose) is the one who determines if another interview is in order. 24 hours of management being made aware of the situation (if not reported within 24 hours, a $100 fine is incurred on the unit's P&L). 6600 Bay Circle Peachtree Corners, GA 30092 An associate who notices that a Customer is armed should approach the Customer about the firearm because Waffle House policy prohibits firearms in the unit. The chain's disaster preparedness measures include assembling and training "Waffle House jump teams" to facilitate fast reopening after disasters. When is it okay to tell a sexual joke at work? A professional vending company that has been associated with Waffle House for 40+ years and is aware of our vending policies and needs. Thorough process, well thought-out questions to determine eligibility for position. Grits, toast and jelly. IHOP, widely known for its variety of pancakes, also serves a selection of different breakfast items. of 6 McDonald's orientation typically lasts anywhere from a few hours to a full day. What is the proper silverware set-up on the table? Upvote. An item charged out with a prefix of "XV" on your General Ledger was charged from where? Met in person got free food and just talked about how I can work my way up to regional manager and upwards. WHY? Which of the following is an example of Suggestive Selling? The process took 2 weeks. I interviewed at Waffle House (Atlanta, GA) in Jan 2015. The description and property data below may have been provided by a third party, the homeowner or public records. on each plate as the order is called. How long should a rinse cycle be on the Insinger Dish Machine? Top 8 Items on Waffle House Secret Menu. What is the continuous years of service Premium for a salesperson with more than 2 but less than 3 years of service? No, because HIV is covered under the Americans with Disabilities Act. The Waffle House Index is an informal metric named after the ubiquitous Southern US restaurant chain Waffle House known for its 24-hour, 365-day service. I interviewed at Waffle House (Atlanta, GA) in Nov 2022. Questions Store introduction. 1. What would you do if you found out X employee was stealing? Part of their bonuses depends on UM trainees hired. Empathize with the Customer and practice Service Recovery. True or False? For the People Quota to be CODE RED it would be less than what percent? The most difficult question was regarding previous experience and ability to work a variety of hours and days. What do the bumpers do on a Dish Machine? The Unit Manager stops following the systems. Where are the multiplex view buttons located in relation to the camera views "interface"? The Division Manager screens potential candidates for decent ones and then forwards his findings to the AVP. Addition, correct tax, abbreviations, Associate name, correct price, validation, odd items and legible, Knowing the prices and products on the menu will help you _______. All Associates need to feel accountable for the unit's Food Cost and take responsibility for doing their part to minimize Food Cost. ((cups brewed/2) - cups sold) x price of a cup of coffee. "Getting your house in order" and "being production ready" are examples of which leg of the Sales Stool? The exact payroll dollars that will hit your P & L are shown on the: If an Associate works 35 hours in unit A, 10 in Unit B and 5 in Unit C all in the same week how do you allocate the OT hours? Your email address will not be published. Calculate Lost coffee sales using the following information: - 28 coffee sales recorded on guest checks. When cleaning up vomit or bodily fluids, why do you need 2 garbage bags? 4. How many unpaid checks can an Associate have on the computer? Included with a batter pour spout, five-setting browning control, nonstick plates, . Serial numbers on back door tags should be recorded where? What is the color temperature for the light bulbs in the globes? They want to find as many UM trainees as possible that are committed to this line of work and go from there. What is the continuous years of service Premium for a salesperson with more than 3 but less than 4 years of service? The associate hotline is for reporting complaints and Smart Start violations. Associates on what shift(s) should be paid after 2:00pm on Sunday? The amount of food that was used in the last 24 hours. Which food item has been associated with Salmonella Typhi? Give them a few minutes and then call the police to have the parking lot cleared. ", "The 'Waffle House index': Hurricane Matthew is so scary even the always-open eatery is evacuating", "How Firm Responses to Natural Disasters Strengthen Community Resilience: A Stakeholder-Based Perspective", "Here's what FEMA told us about the Waffle House Index", "How to Measure a Storm's Fury One Breakfast at a Time", "How Waffle House Uses Twitter to Help Recovery Efforts", "What the Waffle House Can Teach About Managing Supply Chain Risk", "FEMA really does have a 'Waffle House Index' for hurricanes and they're not too happy about it", "News of the Day What do Waffle Houses Have to Do with Risk Management? What could be wrong with a toaster that toasts on one side only? Bake delicious Belgian waffles with the Cuisinart Vertical Waffle Maker. For their service animals to gain admittance into your restaurant, a person with disabilities is required to provide __________. A FOIA request response in 2017 included emails saying that the Waffle House Index was a personal project of Craig Fugate's, denying a connection between the Waffle House Index and FEMA's National Business Emergency Operations Center. How many hashbrowns does a box of hashbrowns yield? What is Priority #5 of the Five Service Priorities? An Associate can be counted as both a Salesperson and a Grill Operator role on your people quota if they can perform both jobs. $8.15. The restaurants are known for their affordable prices and friendly staff. $7.40. Met with the area people director inside the unit. If they like you, you will be invited to a formal interview. Because of this, and the fact that a cut-down menu is prepared for times when there is no power or limited supplies, the Waffle House Index rarely reaches the red level. Percentage difference between the current year's results and last year's results. Blocked airflow in a refrigerator can lead to ___________. It prioritizes what to do when we have multiple tables/customers. I was told about the career path the company has in place. Dress the part!!! What are the 5 items you cook on the 400 degrees side of the grill? Are projected sales adjusted based on menu prices? LE Having more than 100% People Quota will be beneficial since it will prepare you for call outs, leaves of absences, and turnover. Sexual orientation test that we present here is a way to know what your true sexual preference is. The president of the company expects increasing costs to reduce the contribution margin to 20%. When are Associates allowed to eat their Meal Allowance? I applied in-person. Learning orientation--"exceoptional" crisis management includes learning and reflection. The Waffle House Brawl Belongs in a Museum. Topics When you go through the process of orientation at Waffle House, you can expect it to take about four hours.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'howigotjob_com-large-leaderboard-2','ezslot_11',196,'0','0'])};__ez_fad_position('div-gpt-ad-howigotjob_com-large-leaderboard-2-0'); The first step is a review of the companys policies and procedures. Brief Who is responsible for finding a replacement for an associate if they want a day off after the schedule has been posted? Register shortages are charged to this account? What is the main reason that systems fail? The most difficult question was regarding previous experience and ability to work a variety of hours and days. Wondering about how long Waffle Houses job orientation takes? How can you tell if your grill is not receiving gas? 9295 Ashland Ave #5408 is in Pensacola, FL and in ZIP code 32534. How many uniform tops would an associate get in there first 12 months? Step 3 of the Ten Steps of Customer Service? [3][10][11], The measure is based on the reputation of the restaurant chain Waffle House for staying open during extreme weather and for reopening quickly, albeit sometimes with a limited menu, after very severe weather events such as tornadoes or hurricanes. Finally, have an open mind throughout the orientation process. False. What are itching and tightening of the throat a symptom of? What is Priority #3 of the Five Service Priorities? Ensure that the shortage instructions show that it is counterfeit on the shortage deduction form. ", Sanitation, Staffing, and Production Ready, When an employee is injured on the job by when should you notify the insurance company. claim? What should the ground coffee in a filter weigh? I applied through a recruiter. Second, come prepared with a positive attitude and dress for success! Manager Trainee pay is charged to which account? Pretty easy! The 2nd garbage bag will be used for soiled clothing (scarf, apron for laundering). if 18 of the 21 shifts for the week are staffed with no more than 2 violations per shift. The vision: combine fast food, available 24 hours a day, with table service. Associates have to be paid for all hours worked. Progressive discipline is _________________, ____________ and ______________. All cash shortages will be collected through? Choice of hash-browns, meat, one slice of grilled Texas toast or a salad. When do you use the Steam table to reheat cold food? When a dish shatters, what must be done to ensure that there are no Customer and Associate injuries? The process took 2 days. How much should cooks get paid? Interview. When can you legally hold an associates pay? [7] Waffle House, along with other chains (such as Home Depot, Walmart, and Lowe's) which do a significant proportion of their business in the southern US where there is a frequent risk of hurricanes, have good risk management and disaster preparedness. Last step will be a three day in unit. . Today there are more than 2,000 Waffle Houses in the U.S. alone. I interviewed at Waffle House (Atlanta, GA) in Apr 2017. Home. ZOOM Overall, it was a good experience! Which button do you click to access video that has been previously recorded? What is the correct cooking temperature range for a waffle baker? The "Big Meats" especially chicken and pork chops because these take longer to cook and should hit the grill first - this helps to make sure the meal is ready all at once versus being delivered at different times. Clogged vent or vent pipe is disconnected. What is the minimum internal cooking temperature for cheesesteak? When you receive a deposit slip back at the bank what should you look for on it immediately? When is a Unit considered to be quality staffed? Ask them how their business or work is going. There's even an entrance exam to see if you're fit to join the Waffle House team at all, and luckily . Save my name, email, and website in this browser for the next time I comment. YELLOW: limited menu Power is either absent or delivered by a generator, or food supplies are running low. True or False? It specializes in waffles and other breakfast foods. Excess payroll less than 1 hour. Restrooms cleaned and stocked and all lights on and in good working order are part of which Critical System? How often do you check the internal temperatures of all hot-held foods? Thats why weve put together this guide to answer everything you need to know about Waffle House job orientation, from what to expect to how long it takes.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'howigotjob_com-medrectangle-3','ezslot_8',191,'0','0'])};__ez_fad_position('div-gpt-ad-howigotjob_com-medrectangle-3-0'); Of course, if theres anything we havent covered, dont hesitate to reach out to us directly. This Critical System ensures a smooth transition for the relief management coming in and for the Unit Manager going into their days off: Which of the following is a basic element of effective Sales Building? How should vendors enter and exit the unit? First, take the time to read through all the documentation they provide you with, so that you understand what will be expected of you and how to act professionally when onsite. Were always happy to help.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'howigotjob_com-medrectangle-4','ezslot_6',192,'0','0'])};__ez_fad_position('div-gpt-ad-howigotjob_com-medrectangle-4-0'); Waffle house is a restaurant chain found in the United States and Canada. How much does a bain marie of Waffle Batter yield? [14], "How FEMA uses Waffle Houses in disasters", "Landfall, Storm Surge and the Waffle House Index: Hurricane Terms and What They Mean", "What Do Waffles Have to Do with Risk Management? Heavy condensation buildup on your windows likely means _______________. $ 68.5 38.5 34.8 1.0 $142.8 How many hours of notice should an Associate give the Manager on Duty (no texting) if they know they are going to be absent? It's known as the "Waffle House Index," created by former FEMA administrator Craig Fugate after he and his colleagues discovered the last places that stayed open during Hurricane Charley in 2004 . Questioning and tutorial view. All units are graded on the A, B, C grading scale.
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