We told him flat-out during the tour that we are not interested. How do they get away with this? We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I submitted a certified letter to the company with no response. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. Contact them directly! Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. You can call member services, leave messages and never get a call back. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. No. I should be able to sue myself out of this contract since they did not sell my current time share. Submit a complaint and get your issue resolved. All reviews are available on the sites they are accredited to. After about another hour, I finally got through to the right person. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. Resolution Sought It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. Congrats on finding TUG. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. Check the complaint history, rating and reviews on this company. In fact, about 85% of timeshare owners love their brand or resort. You May Like: Disney Vacation Club Rentals Grand Californian. They were looking for Maintenance fees. Book by 8/15 for travel through 12/15/22. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. membership takes 45 days to activate, 15 days after you can Just went through a similar situation as you. Copyright 2020 Business Consumer Alliance All Rights Reserved. We returned I even saw some stuff abour class action lawsuits. Some property-based clubs claim, or at least imply, that your membership is an investment. 602560941. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Who do I contact? to the resort just about 1 year later and went to the sales office Type in the email address you registered with. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. Buyer Beware!!!! Must call to book. *****. The savings and perks are clear. Well guide you through the process. Do we have any recourse to either go back to original rules when we joined or get out of contract? Don't have an account? My decision to purchased was based on lies. Scam Clue 4: A promotion demanding that you act now or lose the deal. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. Promotional discounts and offers may not apply to all properties. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. First off, I want to say that the people from Palmera are so hard to get ahold of. sonyasample@gmail.com. Consider how much of your income goes towards bills and what you have left over at the end of each month. Our records indicate the company failed to respond to the one complaint brought to its attention. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? If I were you I'd get out of there as quick as you can. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. When I called the number on the email, it took me to an automated service. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. A lot of robocalls are currently making this pitch. Initial Palmera Vacation Club complaints should be directed to their team directly. Coral Sands was sued, alleging fraud back in 2006. At least I can dispute the credit card charges. Often, you can answer the scam-or-not question before you even see the details of a club promotion. Login to participate on the website. Load More; Browse for Rent Browse for Sale Add Your Property. BCA has no information regarding advertising review at this time. I became a member in 2015 and was generally happy. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. we are convinced we made a BIG mistake and composed a letter to cancel the contract. In Share your photos and videos with others to prove the truth of your words. The trading power we were supposed to have with RCI was incorrect. I did this for over an hour. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. The Palmera membership also included a Quest Vacation Club membership. Claim it and get a lot of features. Nothing that the salesman presented to us was She gets rude too and tells us she guesses we just like to waste all of our money. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. A timeshare is not what you may think it is. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. Complaint Resolution Index (CRI) Explained. This would leave me with only the maintenance fee to pay. Please dont include personal, political, ethical, or religious commentary. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Book by 8/15 for travel through 12/15/22. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. Also Check: Free Vacations For Cancer Patients. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. Hopefully the refund will post in a couple days! They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. go back to original rules when we joined or get out of contract. and told them we wanted to cancel the contract or they could World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. I would also send a copy via USPS certified mail with tracking today. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. Copyright 2020 Business Consumer Alliance All Rights Reserved. We were blatantly lied to about our purchase. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Bottom line: Palmera VC is a scam. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Feb 28, 2023 7:27 pm EST. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. We paid cash, so we don't have that leverage. Dont Miss: Hicv Vacation Package Kissimmee Fl. When I booked out trip, it took a solid week to speak to a representative. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. Reverse and return back to what we had, and reimburse us for the waste of our time in full. Keep in mind, a timeshare is not a financial investment. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. This review was chosen algorithmically as the most valued customer feedback. My husband and I are both smart people and we feel so foolish that we jumped into this. and I fell for it. I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? Why? Phone number +1 888-887-2563. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. Desired outcome: Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? This is the version of our website addressed to speakers of English in the United States. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. Palmera Vacation Club reviews & complaints. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! Write reviews, ask and respond to questions, product but we could spend more $ and upgrade. Reporter3228572. How much do you spend normally on your hotel? VSI the company that supposedly sells your previous timeshare is also irreputable. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Of course, this was not mentioned. This is not the first time that we have had issues with getting people to respond, Desired outcome: No travel service of real value is ever free. I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Reviews are most valuable when they are original and unbiased. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. get quotes and more. I have already paid $2655 plus $846. You can find contact details for Palmera Vacation Club above. Write reviews, ask and respond to questions, So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. However, I cannot afford this. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. To learn more, check out our blog What is a Timeshare and How Does it Work? *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. get quotes and more. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. This post has been removed at the author's request. Report inappropriate content Robert F 2 posts 92. Others, however, ask you to pay big up front for some promised future benefit. BCA has no information regarding government actions at this time. If a deal is actually honest, it will still be there after you take a day or so to check it. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June.
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