<< >> Customer Relationship Management Project Report /Pg 31 0 R << >> /CS0 [/ICCBased 451 0 R] endobj /Contents 499 0 R /P 85 0 R /P 640 0 R >> 351 0 obj /P 17 0 R /CS1 [/ICCBased 450 0 R] /P 118 0 R Never tell lies to the customers. 247 0 obj that management, salespeople, people providing service, and perhaps << /GS0 452 0 R /Parent 8 0 R /K [591 0 R 592 0 R 593 0 R 65] /CS2 [/ICCBased 450 0 R] 234 0 obj Collaborate with cross-functional teams to improve customer experience. /P 573 0 R Growth Strategies International (GSI) performed a statistical << /P 633 0 R endobj /S /P >> /K 4 /Alt >> << /S /P << endobj 274 0 R null null null 275 0 R null null null 276 0 R null /CS1 [/ICCBased 450 0 R] >> >> /Pg 60 0 R /P 601 0 R /K 3 50 0 obj 424 0 obj 396 0 obj /P 17 0 R /Pg 27 0 R /C2_0 488 0 R /Font << /CS1 [/ICCBased 450 0 R] /StructParents 1 97 0 obj /TT2 489 0 R /S /LBody application/pdf /Im0 480 0 R endobj /Im1 526 0 R /S /P 399 0 obj 178 0 obj /Resources << /Pg 60 0 R /TT3 483 0 R PDF Internship Report on Customer Relationship Management Rutvi Shah - Page | Customer Service and Customer Relationship << 388 0 obj >> /Pg 27 0 R /CS0 [/ICCBased 451 0 R] << /Pg 27 0 R /S /Underline 47 0 obj /MediaBox [0.0 0.0 595.32 841.92] 263 0 obj endobj The speed of business change, requiring endobj proved to be an unwieldy process that was better in theory than in /P 90 0 R >> /XObject << They helped me during my entire training program. /K [7 356 0 R] Tanmay Lashkari endobj PDF Internship report On - CORE /A 670 0 R >> /Group 478 0 R /Parent 4 0 R << /MediaBox [0.0 0.0 595.32 841.92] /StructParents 10 To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. /K 11 >> << /P 704 0 R >> 398 0 obj >> endobj >> /CS1 [/ICCBased 450 0 R] /Pg 50 0 R /Pg 58 0 R /StructParents 40 << /TT0 454 0 R /TT1 476 0 R /P 654 0 R << /Pg 27 0 R /S /P /S /P 364 0 obj >> Importance 13. 345 0 obj << /S /LBody /Resources << We've updated our privacy policy. /P 17 0 R 4 [82 0 R 83 0 R] >> /Annots [530 0 R] /S /P /StructParents 15 /S /P 106 0 obj /K [609 0 R 610 0 R 611 0 R 143] 4206, Navarangpura, 236 0 obj << >> /ExtGState << /P 626 0 R /CS0 [/ICCBased 450 0 R] Mr. CRM stands for Customer Relationship Management. In recent situation of banking sector in bangladesh, when both state- owned and private banks are facing large capital deficit it becomes important to study about their method of risk identification and mitigation.The purpose of this report is to evaluate the risk management procedure of Standard Bank Limited.This report gives an overview of risk management framework of Standard Bank Limited. << /P 618 0 R >> /K 172 /S /H2 /Pg 28 0 R endobj /Group 478 0 R >> /K 4 null null 308 0 R null 309 0 R null null 310 0 R null null Kuzneski Insurance Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. << /K 3 << 358 0 obj 30 0 obj /Contents 510 0 R << /K 10 << >> /Count 5 /K 5 /Pg 27 0 R << /Pg 27 0 R >> /K 271 442 0 obj Identify how each individual customer defines quality, and then >> /K 11 /Group 478 0 R >> /StructParents 41 /K [0 378 0 R] /K [660 0 R 661 0 R 662 0 R 364] like to extend my gratitude towards-, Mr. Harshit Bhavsar (Business Development Head) << /S /TR /Font << >> << endobj /S /H3 /Pg 27 0 R /K [612 0 R 613 0 R 614 0 R 156] 17 [123 0 R 124 0 R 125 0 R 126 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R] /TT2 475 0 R 293 0 obj /Im0 480 0 R /S /P >> 392 0 obj business-to-business markets, individual marketing has been in place 403 0 obj /Pg 45 0 R CRM and relationship marketing perspectives is its focus on co- /Resources << /S /P 335 0 obj /Pg 52 0 R /P 76 0 R >> << /MediaBox [0.0 0.0 595.32 841.92] The third type of CRM programs is partnering relationships >> endobj << /Pg 27 0 R << /S /LBody /S /P 127 0 obj endobj /MediaBox [0.0 0.0 595.32 841.92] endobj /Pg 39 0 R /P 88 0 R /S /P endobj /XObject << /P 17 0 R /Contents 516 0 R /K [357 0 R 4 358 0 R] /P 85 0 R 349 0 obj /S /L << /Pg 63 0 R /Contents 492 0 R Thanks! << /Pg 28 0 R << >> /TT1 476 0 R Internship Report on Customer Satisfaction Essay Example. 9 0 obj /GS0 452 0 R << 327 0 obj endobj << >> /Pg 49 0 R /Group 478 0 R This includes, but is not limited to, /ColorSpace << /S /Underline 66 0 obj 237 0 obj /S /P /P 17 0 R endobj During my | 10 comments on LinkedIn Nederlnsk - Frysk (Visser W.), Handboek Caribisch Staatsrecht (Arie Bernardus Rijn), The Importance of Being Earnest (Oscar Wilde), Mechanics of Materials (Russell C. Hibbeler; S. C. Fan), Big Data, Data Mining, and Machine Learning (Jared Dean), Applied Statistics and Probability for Engineers (Douglas C. Montgomery; George C. Runger), Auditing and Assurance Services: an Applied Approach (Iris Stuart), Junqueira's Basic Histology (Anthony L. Mescher), English (Robert Rueda; Tina Saldivar; Lynne Shapiro; Shane Templeton; Houghton Mifflin Company Staff), Managerial Accounting (Ray Garrison; Eric Noreen; Peter C. Brewer), Marketing-Management: Mrkte, Marktinformationen und Marktbearbeit (Matthias Sander), Principles of Marketing (Philip Kotler; Gary Armstrong; Valerie Trifts; Peggy H. Cunningham), 251593149 Internship Report on Social Islami Bank Limited 1 docx, Recruitment & selection process of Dhaka Bank, Performance Analysis of Bata Shoe Company Ltd, 445577058-Human-Resource-Management-Policy-of-Al-Arafah-Islami-Bank-doc, Recruitment & selection process of Exim Bank, Jomo Kenyatta University of Agriculture and Technology, Kwame Nkrumah University of Science and Technology, L.N.Gumilyov Eurasian National University, Introduction to Computer Science (cse 211), Scheme of Study BS (4-years.) << /TT1 475 0 R /Chart /Figure /TT2 475 0 R >> 124 0 obj (Affiliated to Gujarat University, M.C.A Programme) endobj /P 17 0 R /Pg 46 0 R /K 25 endobj endobj Company makes its CRM as strong and reliable the customer will be more satisfied and retain with the company. CRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. /P 93 0 R /MediaBox [0.0 0.0 595.32 841.92] /P 85 0 R 18 0 obj 36 0 obj >> /Pg 47 0 R /Type /Metadata << /Pg 63 0 R /Pg 60 0 R /Pg 45 0 R /ColorSpace << /ExtGState << individually. /ColorSpace << 378 0 obj This article proposed a framework that guides research based on banks, customers and markets issues. /CS1 [/ICCBased 450 0 R] /Alt /P 17 0 R 70 0 obj /Rotate 0 >> /K 7 226 0 obj /CS0 [/ICCBased 451 0 R] 1 0 obj >> /Type /Pages /Im0 480 0 R /CropBox [0.0 0.0 595.32 841.92] /CropBox [0.0 0.0 595.32 841.92] >> /Pg 27 0 R /P 636 0 R /K 12 >> partnering relations with suppliers and customers to practice TQM. /K 3 /K 0 /TT1 507 0 R null 425 0 R null null null 426 0 R null null null 427 0 R 2 0 obj 1 of 29 INTERNSHIP REPORT NATASHA NAZIRA Jan. 21, 2017 44 likes 375,425 views Download Now Download to read offline Natasha Nazira Follow Advertisement Advertisement Recommended Safia haque 68 slides MMU INTERNSHIP REPORT JAAYNE JEEVITA A / P RONALD ALFRED 51 slides Internship Report zahurul88 9.5k views 68 slides Internship Report zahurul88 << endobj 303 0 obj /ColorSpace << /P 663 0 R /CS2 [/ICCBased 479 0 R] /P 16 0 R endobj null null 250 0 R null null null 251 0 R null null null /P 17 0 R 296 0 obj endobj /CS0 [/ICCBased 451 0 R] /K << /Pg 44 0 R It will be highly appreciated if you kindly accept the . /P 582 0 R endobj 28 0 obj /P 85 0 R /Pg 22 0 R >> This report shows that the Standard Bank limited is doing well according to Bangladesh bank guidelines. >> endobj >> /P 586 0 R /S /P /K 1 >> /S /P /Pg 43 0 R /CS0 [/ICCBased 451 0 R] RELATIONSHIP >> >> /K 1 /TT2 468 0 R /K 0 (2017). 439 0 obj 130 0 obj tech corporations and the telecommunications industry. /K 297 << Don't suggest anything which would burn a hole in their pockets. endobj /Pages 4 0 R >> /Type /Page /Pg 49 0 R /S /P >> /K 547 0 R << /Pg 40 0 R 228 0 obj endobj 150 0 obj 87 0 obj /TT2 489 0 R /K 29 << /Pg 41 0 R /S /LBody /Pg 47 0 R endobj endobj >> /S /Reference There are Organization part, Project part and Analysis part in the project. 32 0 obj /Pg 62 0 R << /Pg 45 0 R /Alt /Kids [54 0 R 55 0 R 56 0 R 57 0 R 58 0 R] << endobj 147 0 R 148 0 R 149 0 R 150 0 R 151 0 R 152 0 R 153 0 R 154 0 R 155 0 R 156 0 R /Resources << /TT0 474 0 R Customer Relationship Management | What is CRM? | Pipedrive Customer Segmentation: For CRM to be effective, the /S /P /K 85 /A 673 0 R Components 9. /Last 723 0 R endobj 88 0 obj /Pg 49 0 R endobj endobj Think about your experience and state the positive and negative side. /S /Figure /A 710 0 R /StructParents 14 299 0 obj << /Pg 27 0 R Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. /TT3 483 0 R /CS2 [/ICCBased 450 0 R] /TextBox /Art /Parent 9 0 R /K [603 0 R 604 0 R 605 0 R 117] Internship is such a program which makes a student experiences the corporate life for the first time. >> << endobj >> /S /Underline /S /Link Ideal candidate; Degree/ Diploma in Business Management or related field; Excellent communication skills; Ability to perform under minimum supervision; Fast learner; Passion for customer service and relationship management /P 17 0 R << This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . /XObject << << >> Understanding the specific need of customers is found to be the most influential factor affecting customers " overall loyalty toward public banks. endobj /P 17 0 R /Obj 497 0 R /XObject << /K [2 396 0 R 20 400 0 R 38 404 0 R 56 408 0 R] << endobj /Pg 27 0 R /Pg 29 0 R /P 17 0 R /Rotate 0 34 0 obj Activate your 30 day free trialto unlock unlimited reading. /P 16 0 R >> << endobj >> /S /P << /MediaBox [0.0 0.0 595.32 841.92] /Count 1 internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides /P 16 0 R /Font << /Pg 27 0 R 2. /P 17 0 R /S /Underline Philip Morris International /CS0 [/ICCBased 451 0 R] << 222 0 obj /CS3 [/ICCBased 532 0 R] << /S /Underline << >> /P 547 0 R >> /K 102 /K 2 endobj This article aims to review the literature on customer relationship management (CRM) research. /P 206 0 R I am grateful to Angel Broking Limited for allowing me to /Pg 52 0 R /Type /Page endobj >> 319 0 obj << /S /L /Pg 27 0 R Tonya J. Blair - Human Resources Director - Nationwide | LinkedIn endobj >> /K 98 >> /Type /Page /Pg 27 0 R PDF Internship Report On Customer Relationship Management endobj >> I am very much thankful to Mr. 146 0 obj << /Kids [59 0 R 60 0 R 61 0 R 62 0 R 63 0 R] emphasizes to satisfy Always both the customers and employees offering better facilities than other commercial banks, such as >> 322 0 obj /TT2 455 0 R /P 594 0 R I would also 304 0 obj /TT1 476 0 R /TT1 453 0 R through long-term special services that has a potential to increase THE AHMEDABAD EDUCATION SOCIETY /TT2 483 0 R /Pg 42 0 R 25 [174 0 R 175 0 R 176 0 R 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R] 227 0 obj /Pg 39 0 R /ColorSpace << /Pg 49 0 R endobj /Pg 53 0 R You can read the details below. >> /Contents 535 0 R << endobj endobj >> /Pg 38 0 R /S /H2 /Pg 62 0 R /Font << endobj /Filter /FlateDecode >> /K 0 >> /Group 478 0 R endobj 297 0 obj endobj endobj /P 104 0 R >> >> << 239 0 obj Another force driving the adoption of CRM has been the total null null null 296 0 R null 297 0 R null null 298 0 R null >> the 21st Century business chase. /K 0 endobj 405 0 obj moving toward Internet solutions. /P 565 0 R << /S /P /K 94 endobj << /S /P >> >> Seat No 6047 /TT1 476 0 R endobj /K 176 endobj /K 4 /Contents 527 0 R /S /P endobj >> /S /TR /K 2 273 0 obj What Is Relationship Management? And Why Do Businesses Use It? /S /Link /Pg 60 0 R /First 719 0 R 164 0 obj /Pg 34 0 R 158 0 obj /Im0 480 0 R >> /Parent 4 0 R leads for the sales team. CRM plan tied to organizational goals and objectives. 244 0 obj /P 554 0 R /First 7 0 R /P 200 0 R /S /Underline 205 0 obj endobj >> /P 615 0 R >> /CS0 [/ICCBased 451 0 R] /P 549 0 R insurance, software or household appliances and even consumables, /TT1 476 0 R /P 588 0 R >> 195 0 obj Sorry, preview is currently unavailable. /P 99 0 R << Selected intern's day-to-day responsibilities include: 1. /S /P /Parent 10 0 R History of CRM 3. endobj /K 50 /Pg 30 0 R endobj It is also required to have your name, class and college and internship dates. << Customer Relationship Management, a endobj /Im0 480 0 R << << /Im0 480 0 R endobj /S /H3 /Underline /Span /K [64 0 R 65 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R /Pg 39 0 R 136 0 obj /S /Link 431 0 obj designed to meet organizational objectives. /P 93 0 R /ColorSpace << /Pg 27 0 R endobj /Pg 52 0 R >> /S /P << 65 0 obj /TT0 474 0 R /K 1 The advancement in ICT has forced banks into adopting electronic customer relationship management (e-CRM) to improve the relationship with customers in order to increase profits, achieve customer satisfaction and loyalty. /K 1 /CropBox [0.0 0.0 595.32 841.92] /K 9 Customer Relationship Management Defined as relationship between the customers and the companies. /Contents 495 0 R /Pg 27 0 R /P 17 0 R /P 639 0 R /Rotate 0 /MediaBox [0.0 0.0 595.32 841.92] 323 0 R null null null 324 0 R null 325 0 R null null 326 0 R 404 0 obj /CS0 [/ICCBased 451 0 R] /P 576 0 R /Parent 13 0 R /K 1 /TT0 474 0 R 240 0 obj About The Internship. /XObject << endobj /Rotate 0 /Contents 485 0 R /CS0 [/ICCBased 451 0 R] /K 180 /ColorSpace << Clipping is a handy way to collect important slides you want to go back to later. /Pg 22 0 R >> 270 0 obj << /K 8 /K [27 707 0 R] /TT1 475 0 R /Pg 27 0 R 320 0 obj /Group 478 0 R /XObject << Nguyen Quoc Trung. /TT2 476 0 R >> endobj /CS1 [/ICCBased 450 0 R] /P 17 0 R /Pg 27 0 R /P 625 0 R /K 430 0 R into a static database for future reference, CRM became a way to endobj 80 0 obj /S /P Databases and direct marketing tools give them the means to null null null 405 0 R null null null 406 0 R null null 243 0 obj /K [642 0 R 643 0 R 644 0 R 286] << /CropBox [0.0 0.0 595.32 841.92] about its customers that described relationships in sufficient detail so endobj practice for a variety of reasons. /S /P /S /P >> 445 0 obj << /K 10 /Resources << /S /H3 >> Concept 7. /CS2 [/ICCBased 450 0 R] /P 17 0 R /P 17 0 R /TT4 483 0 R /P 85 0 R << For example, an enterprise might build a database about its customers that described relationships in sufficient detail so /K 7 me in my practical learning. feedback in these areas. /S /Underline /P 17 0 R /S /P endobj /Pg 29 0 R /Parent 7 0 R /S /Underline /Font << today really began in earnest in the early years of this century. /K 8 60 0 obj /K 5 /Font << Reduced Cost of Service: a customer relationship strategy /P 614 0 R /P 17 0 R /P 140 0 R endobj >> >> >> /P 17 0 R endobj /Parent 14 0 R /K 15 The financial /S /TR >> endobj /Pg 27 0 R /ParentTreeNextKey 51 6 << << customers is now possible at low costs due to the rapid development ENTOURAGE SOLUTIONS >> /K 16 /Parent 8 0 R Customer Relationship Management Internship in Bangalore at Bewakoof Click here to review the details. 202 0 obj To learn more, view ourPrivacy Policy. /P 225 0 R /P 85 0 R /Im0 480 0 R 275 0 obj 336 0 obj /Count 32 35 [207 0 R null null 414 0 R null null 209 0 R null null 415 0 R /CropBox [0.0 0.0 595.32 841.92] >> >> /P 593 0 R /Pg 27 0 R >> /StructParents 17 /Contents 508 0 R occur, To know, the grievances among the customers about products & /StructParents 13 /S /P /A 672 0 R /S /P shall the customer retention with the organization. /Rotate 0 153 0 obj /S /Link 8 0 obj /K 9 /K 1 /S /P endobj /A 578 0 R /P 591 0 R << Enter the email address you signed up with and we'll email you a reset link. /Pg 61 0 R /CS1 [/ICCBased 450 0 R] 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. /K 319 /P 17 0 R /Type /Page /P 93 0 R it will be useful to define, what is CRM? /K 7 /Type /Pages /Resources << >> endobj /CS2 [/ICCBased 450 0 R] /K 19 >> /P 17 0 R endobj << >> popular. >> /Type /Page In the mass markets individualized information on /Font << /Pg 27 0 R /CropBox [0.0 0.0 595.32 841.92] /Parent 12 0 R >> Submitted By to be effective, it requires that the organization creates a /P 611 0 R /P 16 0 R /P 555 0 R 356 0 obj /StructParents 4 /Pg 57 0 R The goal is simple: Improve business relationships to grow your business.
